Payment Services Specialist

4 weeks ago

Vancouver, Canada Central 1 Credit Union Full time

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit


What we offer:

- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts

Job Summary:
What you'll be doing:

- Ensure that returned item processing complies with all aspects of the Payments Canada Rules related to clearings, endorsements and returned items
- Processing returns within the timeframes specified in the Payments Canada Rules to avoid loss of recourse and financial liability
- Keeping knowledge levels of the Payments Canada Rules up-to-date and current with the periodic Rule changes
- Verifying receipt of data input files (Cheque Return File and Member Preference File the from credit unions and coordinating the input workflow through the returned item process.
- Updating the Post/Non-Post files to the credit union image file
- Initiating jobs on laser printers to print the CAD and US regular and manual returns to ensure quality controls of the return images meets the Payments Canada and Department standards.
- Resolving work stoppages due to printer issues and to resolve these issues in a timely manner.
- Reviewing all output from returned item processing and determine correctness and completeness before distribution of returned items.
- Assisting with parallel testing for credit unions, testing software upgrades to the Returned Item system and suggesting ways to improve processes to ensure the highest level of accuracy and efficiency
- Distribute outputs in a timely fashion by matching cheques with correct Returned Item Envelopes, balance and enter the Clearing system
- Perform the amount keying, reject corrections and balancing functions using the Image System to balance both paper deposits and electronic deposits
- Meet recurring deadlines with high degree of accuracy and performs other duties in the department

What you'll have:

- Post-secondary education in accounting and computer practices
- 4+ years’ experience in a financial institution
- Sound knowledge of computer automated systems
- Working knowledge of the Payments Canada Rules related to clearings, endorsements, and returned items
- Display accuracy and speed in data entry
- Ability to analyze data, interpret reports and trouble-shoot problems, follow detailed instructions, and meet rigid deadlines
- Ability to communicate effectively
- Ability to function effectively in a team atmosphere
- Ability to deal with change
- Desire to learn and understand new processes
- Demonstrate the ability to exercise sound judgment, as the impact of errors and decisions could result in financial losses to Central and/or the credit unions

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