Logistics Operations Manager

Markham, ON, Canada Req #224

Tuesday, March 26, 2024

About VinFast

VinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 4 years. Now, in 2024 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe. VinFast is one of the largest auto manufacturers in South East Asiawith world-class equipment and infrastructure, with a capacity of up to 500,000 cars per year . We have partnered with global leading automotive suppliers in manufacturing and engineering and enlisted the world-renowned Italian design house Pininfarina to design both the exterior and interiors of our entire model line. VinFast is proud to produce vehicles with superior craftsmanship, the highest safety standards, and intelligent infotainment that compete with leading Asian, European and American OEMs. VinFast also supports its owners with an exceptional, seamless customer experience in both sales and aftersales.

VinFast Auto Canada Inc. an OEM distribution company with a Direct-to-Consumer business model, has an ambitious growth strategy planning rapid retail and aftersales facility expansion in Canada over the next 12 months. Our management team is now looking for talented individuals from the automotive, retail consumer products, and technology industries to assist in this endeavor. Our top applicants will possess an entrepreneurial mindset, be a creative problem solver, have an incredible work ethic and thrive in a start-up environment.

VinFast and VinFast Auto Canada Inc. are subsidiaries of Vingroup, one of the largest private conglomerates in Asia with a market capitalization of C$20 billion. As a multi-sector corporation, Vingroup focuses on three main areas: Technology, Industrials, and Real Estate.

SCOPE OF THE JOB

The ‘ Logistics Operations Manager – Customs Compliance and Vehicle Logistics will be responsible for overall logistics operations of importation and distribution in Canada. This role will work with a world class team of logistics professionals that will lead the operations and assist IT in the design and implementation of an ordering and distribution system. We are looking for an individual that will support the Planning & Logistics team in order to manage suppliers and internal customers to improve the supply chain efficiency and sustainability.

RESPONSIBILITIES AND TASKS

• Support Head of Planning & Logistics for projects and process innovation.
• Oversee 3PL events to manage all logistics operations, including customs compliance, inventory & storage, transportation, exception management, damage measurement and claims, data analytics, and trade compliance, for a North America automotive supply chain.
• Manage customs compliance with the outsourced customs brokers to ensure that all documentation for customs declarations is properly planned and executed for parts and finished vehicles.
• Maintain all customs files and records in compliance with customs requirements and local regulations for parts and finished vehicles; Ensure that all import transactions meet compliance standards set forth by Canadian Customs regulations and other governmental agencies.
• Excel in creating and implementing a comprehensive process for Duty Drawbacks.
• Manage on-time shipping instructions with site operations at each origin and destination.
• Manage operational costs and collaborate with Finance/Accounting department for payment auditing process.
• Analyze and determine required resources as well as business process for delivery event.
• Maintain and develop SOP for any weakness in the current business process.
• Support for documentation of project progress.
• Develop contingency plans and implement the process.
• Manage project logistics as directed (show or prototype cars, VIP shipments, etc.).
• Analyze logistics cost and KPIs.
• Support to develop strategies, suppliers, flows, and process innovation plans both in physical and electronical environment.
• Evaluate claims and develop vehicle quality initiatives.
• Work with Internal Customers to optimize and meet requirements (Sales, Delivery, Fleet, Marketing, Engineering, Finance/Accounting).
• Participate in vendor management processes, such as selection, qualification, and performance evaluation.
• Implement specific customer requirements, such as internal reporting or customized transportation metrics.
• Collaborate with other departments to integrate logistics with business systems or processes.
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
• Other related duties as assigned.

WHAT ARE WE LOOKING FOR

• Ideally this individual would need to understand Canada import/export regulations and CBSA policies.
• 3+ years relevant experience with automotive logistics, customs clearance, port operations, transportation (air/ocean/truck/rail), and procedures.
• 1+ years of related automotive industry experience and quality management.
• Certified Customs Specialist (CCS) – Preferred
• Strong knowledge of multi-modal logistics pricing models (air, rail, truck, ocean, customs brokerage).
• Excellent communication and interpersonal skills with success in working across organizations at all levels.
• Ability to manage and prioritize multiple projects, effective project planning in terms of resources, strategies, cost, and time with ability to meet project timelines.
• Strong computer proficiency in MS Office applications.
• Experience with Logistic software applications.
• Demonstrated problem-solving and critical-thinking skills; able to identify issues, propose solutions, and implement appropriate changes.
• Self-motivated, reliable and follows through on commitments.
• Solutions focused, strong work ethic, and desire to achieve excellence.
• Highly flexible and adaptable within a rapid and changing work environment.

WHAT WE OFFER

• A modern, professional environment where you’ll work with and learn from highly specialized and dedicated experts from all over the world.
• Competitive and equitable salaries that recognize your experience and expertise.
• Generous group insurance benefit package to employees and their eligible dependents.
• Wellness Spending Account to promote an active lifestyle and a healthier workforce.
• A flexible working culture enabling our employees to adjust their work hours and schedules, whenever possible, that accommodates and respects your personal commitments, balanced with business needs.
• An RRSP contribution program to support our employees in planning and managing their financial well-being into the future.

Join us on our adventure to reach new horizons with endless excitement: Because when everything feels possible, changing mobility for all becomes achievable

At VinFast Canada, we are committed to creating and preserving an accessible, welcoming, supportive, fair, and inclusive environment. Accommodations are available to support prospective employees during the recruitment and hiring process. Should you require any accommodations, please advise us in advance so that we can work with you to find suitable accommodation.