Assistant Manager

5 months ago


Burnaby, Canada Prime Storage Group Full time

As the **Assistant Manager **with Prime Group, you will be responsible for the day-to-day operation of one or more self storage facilities, including renting units, selling merchandise, interacting with customers, and maintaining the property. An Assistant Manager must have the ability to work face-to-face with customers and provide an unparalleled customer experience.**Responsibilities**:_
- Assist prospective customers with renting storage units and parking spaces including a tour of the space if requested
- Manage Account Receivables including processing payments and posting transactions as well as the pursuit of collections
- Sell moving and storage retail products
- Greet customers promptly, enthusiastically and professionally
- Know and present the features and benefits of the property
- Resolve customer issues in a timely and effective manner
- Inspect the property daily to ensure that the company standards of cleanliness and appearance are met, complete a vacancy report noting conditions of vacant units as well as noting any unauthorized move ins, and complete locks checks
- Perform other duties as assigned.
- **Job Qualifications and Requirements**:_
- Minimum 2-year degree required; Bachelors preferred
- A self-starter who works well both independently as well as in a team setting
- A passionate desire for customer service, exceeding expectations, and career advancement
- 2 to 4 years of relevant work experience in a fast-paced, customer facing environment, with day-to-day management
- Excellent interpersonal and communication skills - both on the telephone and in person
- Knowledge of Sitelink and Call Potential (preferred)
- Have the ability and willingness to perform light maintenance such as sweeping, mopping, wiping, lifting, etc.
- Be capable and willing to travel to and work in multiple locations if needed
- **What Prime Offers**:_
- Competitive pay and bonus plan
- Paid time off and paid holidays
- Career advancement opportunities

Pay: From $24.41 per hour

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- DCS / DEC (preferred)

Ability to Commute:

- Burnaby, BC (required)

Ability to Relocate:

- Burnaby, BC: Relocate before starting work (required)

Work Location: In person


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