National Sales Coordinator

2 weeks ago

Laval, Canada Turning Point Brands Canada Full time

Turning Point Brands Canada was founded and established in 2017, by our management team that has 30+ years experience in trade marketing, distribution, brand management and pricing strategy in heavily regulated industries: cannabis, tobacco and vaping. Partnered with Turning Point Brands, the owners to the rights of Zig-Zag in North America, the company is poised to grow and build on the iconic brand in the Canadian Market. From the management team all the way down,Turning Point Brands CA has assembled a team with dynamic and agile skill sets, needed to thrive in these heavily regulated industries.

**Roles and responsibilities**

Sales:

- Perform cold calls and outreach to new accounts not currently in our ecosystem
- Assist in locating new leads across Canada and sharing with appropriate sales representatives
- Perform calls to current customer base, providing brand messages, product updates and supporting additional SKU distribution opportunities

Team Support:

- Update sales performance trackers (KPI Dashboard), and extract reports to support sales team
- Support with key account onboarding (listing kits, product samples, online portal setups, coordinating with counterparts with the respective banners)
- Work closely with sales team in account creation, input and processing of orders in a timely manner
- Supports reviewing the competitive landscape (spot check specific accounts/banners/channels for competitive sets, new products, pricing, etc.)
- Work in collaboration with sales team and brand team to build out the sales calendar plan including promotions, commercial programs and activation support, tools needed, communicating with the sales team on product training and new products

Customer Service:

- Order substitution and replacement management (i.e. follow-up with customers on products swaps or exchanges)
- Contribute to customer satisfaction through diligent customer service, prompt communication and timely follow ups with all customers

**Qualification & Skills**
- Proven experience in a sales support or administrative role
- Should be familiar with EDI and/or other online order platforms and sales tools
- Self-starter with ability to work independently and collaboratively within a team
- Excellent organizational, time management and task prioritization skills
- Proficiency with Excel and PowerPoint
- Strong problem-solving and decision-making abilities

____________________

Turning Point Brands Canada a été fondée et établie en 2017 par notre équipe de direction qui possède plus de 30 ans d'expérience dans le marketing commercial, la distribution, la gestion de marque et la stratégie de prix dans des secteurs fortement réglementés : le cannabis, le tabac et le vapotage. En partenariat avec Turning Point Brands, propriétaire des droits de Zig-Zag en Amérique du Nord, l'entreprise est sur le point de croître et de bâtir sur la marque emblématique sur le marché canadien. Depuis l’équipe de direction jusqu’en bas, Turning Point Brands CA a constitué une équipe dotée des compétences dynamiques et agiles, nécessaires pour prospérer dans ces secteurs fortement réglementés.

**Rôles et responsabilités**

Ventes:

- Effectuer des appels à froid et contacter de nouveaux comptes qui ne font pas actuellement partie de notre écosystème
- Aider à trouver de nouveaux prospects à travers le Canada et à les partager avec les représentants commerciaux appropriés
- Effectuer des appels à la clientèle actuelle, en fournissant des messages de marque, des mises à jour de produits et en prenant en charge des opportunités de distribution de SKU supplémentaires

Soutien à l'équipe:

- Mettre à jour les trackers de performances commerciales (KPI Dashboard) et extraire des rapports pour soutenir l'équipe commerciale
- Assistance à l'intégration des grands comptes (kits de référencement, échantillons de produits, configuration du portail en ligne, coordination avec les homologues avec les bannières respectives)
- Travailler en étroite collaboration avec l'équipe des ventes dans la création de comptes, la saisie et le traitement des commandes en temps opportun
- Prend en charge l'examen du paysage concurrentiel (vérification ponctuelle des comptes/bannières/canaux spécifiques pour les ensembles compétitifs, les nouveaux produits, les prix, etc.)
- Travailler en collaboration avec l'équipe de vente et l'équipe de marque pour élaborer le plan du calendrier de vente, y compris les promotions, les programmes commerciaux et le support d'activation, les outils nécessaires, communiquer avec l'équipe de vente sur la formation sur les produits et les nouveaux produits

Service client:

- Gestion des substitutions et des remplacements de commandes (c'est-à-dire suivi auprès des clients sur les échanges de produits)
- Contribuer à la satisfaction des clients grâce à un service client diligent, une communication rapide et des suivis rapides avec tous les client

  • Coordinator - Sales, Strategic Operations

    4 weeks ago

    Laval, Canada Bausch & Lomb Full time

    Summary : Assist and provide administrative support to the National Sale Director and the Department of Strategic Operations to meet objectives and thus contribute to the success of the Business Unit and the organization in a constantly evolving environment. Main Responsibilities: ...

  • Customer Service and Sales Coordinator

    3 days ago

    Laval, Canada Cie 2 Ameriks GoGo Quinoa Full time

    **About us**: Cie 2 Ameriks/GoGo Quinoa is an innovative food company based in Laval, Quebec specializing in the import, processing, and wholesale of organic and gluten-free products. We are looking for a Customer Service and Sales Coordinator to join our growing team and to help us pursue our mission of contributing to the nutritional well-being of all by...

  • Coordinator

    4 weeks ago

    Laval, Canada Bausch Health Companies Full time

    Bausch Health Canada is the international head office of Bausch Health Companies, one of the fastest growing international pharmaceutical companies dedicated to bringing quality health and wellness products to all Canadians. Our team manufactures and markets a wide variety of pharmaceutical and health products that are distributed in pharmacies, healthcare...

  • Sales coordinator

    1 week ago

    Laval, Canada Randstad Canada Full time

    Are you looking for a job in a manufacturing environment?Are you looking for a united and pleasant team?Our client working in the manufacturing sector is looking for the rare pearl to complete his internal sales team in Laval.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted...

  • Sales coordinator

    1 week ago

    Laval, Canada Randstad Canada Full time

    Are you looking for a job in a manufacturing environment?Are you looking for a united and pleasant team?Our client working in the manufacturing sector is looking for the rare pearl to complete his internal sales team in Laval.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted...

  • Sales and Supply Chain Coordinator

    1 month ago

    Laval, Canada C3 Innovative Full time

    En tant que Coordinateur des Ventes et de la Chaîne d'Approvisionnement, vous jouerez un rôle essentiel dans la coordination des activités de vente, tâches de développement de produits, et de gestion de la chaîne d'approvisionnement au C3. Vous serez chargé de soutenir les opérations de vente, de surveiller les stocks et d'assurer la fluidité des...

  • Sales Development Coordinator

    3 days ago

    Laval, Canada Clarins Full time

    **Sales Development Coordinator**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet". Operating...

  • After-Sales Coordinator, Shop at Home Department

    4 days ago

    Laval, Canada Linen Chest Full time

    Company Description After-Sales Coordinator | Shop at Home Department We are seeking a detail-oriented and customer-focused After-Sales Coordinator to join our team. In this role, you will be responsible for ensuring customer satisfaction by managing all after-sales activities for our Shop at Home (custom window coverings) department. This includes...

  • After-Sales Coordinator, Shop at Home Department

    2 days ago

    Laval, Canada Linen Chest Full time

    Company DescriptionAfter-Sales Coordinator | Shop at Home DepartmentWe are seeking a detail-oriented and customer-focused After-Sales Coordinator to join our team. In this role, you will be responsible for ensuring customer satisfaction by managing all after-sales activities for our Shop at Home (custom window coverings) department. This includes handling...

  • After-sales Coordinator, Shop at Home Department

    3 days ago

    Laval, Canada Linen Chest Full time

    **Company Description** After-Sales Coordinator | Shop at Home Department** - Serve as the primary point of contact for customers regarding after-sales services. - Manage and resolve customer inquiries and complaints in a timely and professional manner. - Coordinate service and maintenance schedules with customers and internal teams. - Process and monitor...

  • Sales Coordinator, Shop at Home Department

    4 days ago

    Laval, Canada Linen Chest Full time

    Company Description Sales Coordinator | Shop at Home Department As our sales coordinator, you will be instrumental in facilitating the smooth operation of our Shop at Home (custom window covering) department's administrative functions, ensuring a seamless flow of orders from initial sales to final installation or after-sales service. Collaborating...

  • Coordonnateur des Ventes

    1 month ago

    Laval, Canada Brandt Full time

    Brandt est actuellement à la recherche d’un coordonnateur des ventes pour sa succursale de Laval Construction & Foresterie.Le titulaire du poste est chargé de soutenir l’équipe des ventes et de diriger les initiatives de marketing avec le groupe de l’image de marque pour la création et l’entretien des documents de marketing.Fonctions et...

  • Coordonnateur des Ventes

    4 weeks ago

    Laval, Canada Brandt Full time

    Brandt est actuellement à la recherche d’un coordonnateur des ventes pour sa succursale de Laval.Le titulaire du poste est chargé de soutenir l’équipe des ventes et de diriger les initiatives de marketing avec le groupe de l’image de marque pour la création et l’entretien des documents de marketing. Fonctions et responsabilitésAssister...

  • Sales Coordinator, Shop at Home Department

    2 days ago

    Laval, Canada Linen Chest Full time

    Company DescriptionSales Coordinator | Shop at Home DepartmentAs our sales coordinator, you will be instrumental in facilitating the smooth operation of our Shop at Home (custom window covering) department's administrative functions, ensuring a seamless flow of orders from initial sales to final installation or after-sales service. Collaborating closely with...

  • Telemarketing and Sales Development Coordinator

    3 days ago

    Laval, Canada Clarins Full time

    **Telemarketing and Sales development coordinator**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful...

  • After-Sales Coordinator, Shop at Home Department

    3 days ago

    Laval, Canada Linen Chest Full time

    Job DescriptionServe as the primary point of contact for customers regarding after-sales services.Manage and resolve customer inquiries and complaints in a timely and professional manner.Coordinate service and maintenance schedules with customers and internal teams.Process and monitor warranty claims and ensure compliance with company policies.Maintain...

  • Sales Coordinator, Shop at Home Department

    3 days ago

    Laval, Canada Linen Chest Full time

    **Company Description** Sales Coordinator | Shop at Home Department** - Analyze, process, and meticulously follow up on orders for custom blinds and curtains, maintaining accuracy across contract pricing, cost pricing, and MSRP pricing. - Conduct data entry tasks with precision and efficiency to facilitate smooth order processing. - Foster daily...

  • Relational Private Banker

    2 weeks ago

    Laval, Canada National Bank Full time

    National Bank offers a wide range of financial services to individuals, businesses and public administrations in Canada, as well as specialized services to a select group of international clients.A career as a Relationship Private Banker in the Laval team at the National Bank means acting as an expert with wealthy clients.Your job: Identify and develop...

  • Relational Private Banker

    1 week ago

    Laval, Canada National Bank Full time

    National Bank offers a wide range of financial services to individuals, businesses and public administrations in Canada, as well as specialized services to a select group of international clients. A career as a Relationship Private Banker in the Laval team at the National Bank means acting as an expert with wealthy clients. Your job: • Identify and...

  • Relational Private Banker

    6 days ago

    Laval, Canada National Bank Full time

    National Bank offers a wide range of financial services to individuals, businesses and public administrations in Canada, as well as specialized services to a select group of international clients. A career as a Relationship Private Banker in the Laval team at the National Bank means acting as an expert with wealthy clients. Your job: • Identify and...