Restaurant Manager

6 days ago

East York, Canada The Ballroom Bowl Full time

Founded in 2010 at our flagship location in the Entertainment district, **The**
**Ballroom Group of Companies **delivers everything hospitality and entertainment in premier locations across the city.

In the age of technology, people are hungry to interact face-to-face and we give them a place to do that in a unique setting.

We’re expanding our operations and looking for extraordinary leaders to grow our brand in Toronto at our **1 Bloor Street East **location.

**The Role**:
Reporting to the General Manager, the **Manager** will ensure that all guests are provided with an exceptional experience while focusing on the five key pillars of
Bowling, Live Music, Events, Food & Beverage and Sports.

The Manager will maintain and elevate the brand standards as well as foster a fun and positive culture.

The Manager will wear many hats and be directly accountable for profitability,
KPIs, overseeing the efficient front and back of house operations while executing the business policies and standards with a high degree of professionalism.

**Specific Responsibilities**:

- Increase sales by ensuring guest satisfaction and prompt problem resolution
- Lead, implement and manage all aspect of human resources: recruitment and selection, coaching, training, performance management, recognition, and development
- Lead, manage and deliver an outstanding Guest Experience from beginning to end: dining, and corporate events
- Manage the business plan: focus on standards, sales, costs and personnel
- Develop strong relationship with corporate staff and vendors to ensure the restaurant runs efficiently on a day-to-day basis and meets all policies and procedures
- Maintain a positive attitude that promotes teamwork within the restaurant
- Effectively oversee controllable costs: food, beverage, labour and quality control promo line
- Monitor and manage fixed costs: continually research and evaluate to minimize costs and optimize Service Level Agreements (SLAs)
- Ensure operational and occupational health and safety standards are in place and followed
- Ensure the established operational controls and procedures are followed and that company resources are adequately protected - i.e. food and beverage inventory, cash out procedures, company records
- Establishes and maintains appropriate security protocols for guest, employee, and restaurant safety
- Provide direct report supervision to back of house/front of house supervisors

Background Experience and Skills:

- 3 to 5 years of management experience in a full-service, large and high volume restaurant
- Proven leadership skills and ability to follow-through
- Detail oriented and disciplined - track record of effectively prioritizing tasks with an appropriate sense of urgency and adherence to schedules, timelines and procedures
- In depth knowledge of computers (MS Word, Excel) and Point of Sale system
- Proficient in the following dimensions of restaurant functions: preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- Must be able to work flexible hours during, evening, weekends and holidays
- Strong analytical/decision-making skills
- Leadership skills - able to direct, coach and supervise a team
- Strong communication and interpersonal skills, both written and oral
- Customer service skills - able to exceed guest expectations
- Ability to multi-task in a fast-paced environment
- You must be able to perform efficiently during high volume peak periods
- Corporate event experience is considered an asset

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 3 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Ability to Commute:

- East York, ON M4W 0A8 (required)

Ability to Relocate:

- East York, ON M4W 0A8: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-03-11

  • Restaurant Manager

    3 weeks ago

    East York, Canada FAB Restaurant Concepts Full time

    **We are looking for an experienced Restaurant Manager who LOVES hospitality and has a desire to help us move our organization forward by creating a long-term career with us. You'll need experience working in high-volume environments, a love for craft beer, and amazing people!** **What We Offer**: - Unparalleled Family-Oriented Culture - Industry-leading...

  • Restaurant Manager

    1 week ago

    Caledon East, Canada Gusto Restaurant Full time

    **As a Restaurant Manager at Gusto Caledon, your role will encompass both front-of-house operations and administrative tasks. Your primary responsibilities will include**: - Greeting and engaging customers with a warm and welcoming demeanor. - Managing a fast-paced, busy dining area and kitchen - Ensuring efficient order-taking, packaging, and service. -...

  • Restaurant Manager

    2 weeks ago

    Caledon East, Canada Gusto Restaurant Full time

    **As a Restaurant Manager at Gusto Caledon, your role will encompass both front-of-house operations and administrative tasks. Your primary responsibilities will include**: - Greeting and engaging customers with a warm and welcoming demeanor. - Managing a fast-paced, busy dining area and kitchen - Ensuring efficient order-taking, packaging, and service. -...

  • Restaurant Manager

    4 weeks ago

    Caledon East, Canada Gusto Restaurant Full time $18

    As a Restaurant Manager at Gusto Caledon, your role will encompass both front-of-house operations and administrative tasks. Your primary responsibilities will include:Greeting and engaging customers with a warm and welcoming demeanor.Managing a fast-paced, busy dining area and kitchenEnsuring efficient order-taking, packaging, and service.Ensuring high...

  • Restaurant Manager

    3 weeks ago

    Caledon East, Canada Gusto Restaurant Full time

    As a Restaurant Manager at Gusto Caledon, your role will encompass both front-of-house operations and administrative tasks. Your primary responsibilities will include:Greeting and engaging customers with a warm and welcoming demeanor.Managing a fast-paced, busy dining area and kitchenEnsuring efficient order-taking, packaging, and service.Ensuring high...

  • Restaurant Manager

    3 weeks ago

    Caledon East, Canada Gusto Restaurant Full time $18

    As a Restaurant Manager at Gusto Caledon, your role will encompass both front-of-house operations and administrative tasks. Your primary responsibilities will include:Greeting and engaging customers with a warm and welcoming demeanor.Managing a fast-paced, busy dining area and kitchenEnsuring efficient order-taking, packaging, and service.Ensuring high...

  • Restaurant Manager

    4 weeks ago

    Caledon East, Canada Gusto Restaurant Full time

    As a Restaurant Manager at Gusto Caledon, your role will encompass both front-of-house operations and administrative tasks. Your primary responsibilities will include:Greeting and engaging customers with a warm and welcoming demeanor.Managing a fast-paced, busy dining area and kitchenEnsuring efficient order-taking, packaging, and service.Ensuring high...

  • Restaurant Manager

    7 days ago

    Caledon East, Ontario, Canada Gusto Restaurant Full time

    As a Restaurant Manager at Gusto Caledon, your role will encompass both front-of-house operations and administrative tasks.Your primary responsibilities will include: Greeting and engaging customers with a warm and welcoming demeanor. Managing a fastpaced, busy dining area and kitchen Ensuring efficient ordertaking, packaging, and service. Ensuring high...

  • Restaurant Manager

    3 weeks ago

    East York, Canada The Carbon Bar at Brunswick Bierworks Full time

    We at The Carbon Bar are looking for a new Restaurant Manager to join the team. The Carbon Bar is a very exciting and lively restaurant focusing on American BBQ with an extensive bar program which has a large influence on Whiskey, Whisky and Bourbon. We continue to remain the best BBQ in the city, the best upscale casual restaurant, Open Tables 100 best...

  • Assistant Restaurant Manager

    4 weeks ago

    York, Canada Tabule Restaurant - Riverside Full time

    **JOB DESCRIPTION- Assistant Manager** Tabule Restaurants opened their first location in 2005 in midtown Toronto. They quickly became a local favourite famous for Middle Eastern cuisine. 11 years later they opened their fourth location in the prestigious Bayview Village. We are looking for dedicated assistant Manager Tabule Midtwon. The individual we are...

  • Restaurant Manager

    1 week ago

    East Gwillimbury, Canada Milestones Grill & Bar Restaurant Full time

    Our Milestones' team is rapidly growing and we're looking for Managers to join our location in Newmarket! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is...

  • Project Restaurant Manager

    1 week ago

    East York, Canada Maximus Solutions Full time

    **Restaurant Project Manager/Event Manager** **This is an exciting new blended role in the restaurant industry with high commission potential with base salary.** We have been around for 20 years specializing in fine Caribbean foods and have recently opened our second location. This location is sports bar oriented and continues our established brand name...

  • Restaurant General Manager

    1 week ago

    East Gwillimbury, Canada Milestones Grill & Bar Restaurant Full time

    Our Milestones' team is rapidly growing and we're looking for General Manager to join our location in Newmarket! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine...

  • Restaurant General Manager

    4 weeks ago

    East Gwillimbury, Canada Milestones Grill & Bar Restaurant Full time

    Our Milestones' team is rapidly growing and we're looking for General Manager to join our location in Newmarket! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine...

  • Multi Unit Restaurant Manager

    4 weeks ago

    East York, Canada Tim Hortons Full time

    Multi Unit Restaurant Manager We are looking for someone who takes pride in providing exceptional service to our guests, by being a passionate team leader and role model to team members. As a team leader you will ensure the highest standards of guest service, quality and cleanliness are always a top priority. Some of your responsibilities would include...

  • Restaurant Supervisor

    2 weeks ago

    Caledon East, Canada Gusto Restaurant Full time

    **Gusto's in Caledon is looking for a Supervisor** At Gusto's **,** Italian food lovers, friends, and family alike gather together in an energetic place to devour mouth-watering favorites fresh off the grill. We’re looking for friendly, down-to-earth teammates who are passionate about grilling and serving the best Italian food and want to have a fun time...

  • Restaurant Manager

    4 weeks ago

    York, Canada The Rosebud Full time

    **RESTAURANT MANAGER | ** **Restaurant Summary** The Rosebud is a new restaurant located in Corktown (King Street East & River) in the former heritage location of the Kingsbrae Diner. We are a fine-dining, high-end wine bar (33 seats) with a culinary focus on local, season and elevated French classics with international elements. This ties into the core of...

  • Restaurant Manager

    3 weeks ago

    York, Canada Church's Texas Chicken Full time

    Address customers' complaints or concerns - Recruit, train and supervise staff - Ensure health and safety regulations are followed - Provide customer service - Adhere to standards and procedures - Negotiate arrangements with suppliers for food and other supplies - Plan, organize, direct, control, and evaluate daily operations - Following brand standards. -...

  • Restaurant Manager

    7 days ago

    East Gwillimbury, Ontario, Canada Mary Brown's Chicken and Taters Full time

    Job Summary:We are seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. If you have a passion for the hospitality industry and...

  • Restaurant Manager

    2 weeks ago

    North York, Canada Montana's Bbq & Bar North York Full time

    We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide delicious food and excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation,...