Director, Marketing ~ Permanent, Full Time
3 months ago
**Details**:
**Location**:Calgary, AB
**Type**:Permanent (Full time)
**Work model**: Hybrid - onsite 3 days per week
**Target start date**:asap
**Experience level**: Senior
**Reports to**: Chief Executive Officer
**The Position**
Reporting to the Chief Executive Officer, the Director, Marketing is a strategic leader for shaping and executing the overall marketing strategy. You will lead a dynamic team and collaborate across departments to drive brand awareness, client acquisition and revenue growth. This role requires a combination of strategic thinking, leadership skills and a deep understanding of modern marketing practices including digital marketing activities.
**Key Accountabilities Include**:
- Develop and lead the Marketing strategy and priorities in line with how they relate to the overall company strategies and priorities.
- Work with the CEO to set the marketing vision and advance the implementation of national & local digital marketing tactics with intent focus on paid search, paid social, programmatic, display, mobile, affiliates, and other channels that drive qualified traffic and conversion to the website.
- Lead web and digital marketing strategies that drive acquisition and revenue, including organic growth across all channels and platforms.
- Increase offerings by innovating and expanding on programs.
- Own and optimize marketing and agency budgets to increase marketing margins via decreased lead spend per unit, increased likelihood of conversion, and highest possible revenue.
- Develop a strong and effective internal and external communications strategy to align to brand, to increase sales, drive client satisfaction and improve employee awareness of key initiatives.
- Develop an effective client feedback program to gauge satisfaction and advocacy. Share results across the company to support the delivery of an excellent client experience.
- Collaborate with other departments including sales, to ensure alignment of marketing initiatives with overall business objectives.
- Provide insights and feedback to internal teams based on market trends and client feedback.
- Be a great partner and effectively manage external partners/vendors with efficiencies gained.
- Support and strengthen your team: Retain and attract top talent, stay ahead on market trends/new tools, coach, establish career paths, and build a productive, enjoyable team environment.
- Understand the competitive landscape and adjust campaigns to respond to a dynamic market.
**Education, Skills and Experience**:
- Bachelor's degree, MBA preferred
- 10+ years' experience with progressive general management responsibilities in marketing including at a senior management or Director level.
- eCommerce / B2C business experience and deep performance digital marketing experience in a high-paced, rapid growth environment.
- Proven track record of successfully leading and executing comprehensive marketing strategies
- Excellent people skills, with experience managing a dynamic team
- Strong understanding of digital marketing, including SEO, SEM, social media and leveraging partner networks. Strong
- Experience and success working with a digital marketing agency
- Strong leadership and team management skills, with experience building and scaling marketing teams.
- Must have analytical skills with the ability to leverage data to drive decision-making.
- An entrepreneurial mindset with the rigor and discipline to build the business and creative competencies that will allow us to stand out in the market
- Exceptional interpersonal, communication and presentation skills - ability to work with a wide range of business stakeholders
**Job specific competencies**:
- Critical thinking to assess situations that requires higher level intervention
- Strong analytical skills when addressing situations to determine appropriate solution or outcome
- Demonstrated excellent written and verbal communication skills to handle and respond to different situations
- Superior Customer Service skills when dealing with internal and external stakeholders
- Works collaboratively with team members and others
- Operates with high attention to detail to meet or exceed team goals
- Accountability
- takes personal ownership and responsibility for the quality and timeliness of work commitment
- Continuous learner
**Core Competencies**
- Adhering to principles and values
- Working with People
- Persuade and Influence
- Organizational Awareness
- Presenting and Communicating Information
- Critical analysis
- Assertiveness and Accountability
- Emotional Intelligence and Maturity
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