Reservation Agent

2 weeks ago


Edmonton, Canada Nagel Tours Full time

**NAGEL TOURS LTD.**

**RESERVATION AGENT**

Nagel Tours is an escorted motorcoach tour operator in Edmonton, AB proudly celebrating 46 years of service under the same ownership.

We are expanding our team and seeking a Part-time (potential for full-time) Reservations Agent who is detail oriented, with excellent listening, verbal and written English communication skills. We require that they have Intermediate to advanced computer skills and knowledge of basic bookkeeping as they will be dealing with tour pricing, taxes, discounts and refunds.

Ours is a people business, interacting with customers, tour partners, suppliers and co-workers. This can be a very busy office with variety and changing priorities.
- Taking detailed information for Passenger Profiles and Tour Bookings
- Manual entry of information, then data transferred to Reservation System
- Processing payments and invoicing
- Information and data input to various Excel spread sheets and other reports and research as requested.

This individual should be personable, dependable, detailed and able to work on their own as well as part of the team, as well as being comfortable making sales calls.

Excellent customer service skills are a requirement for this position.

A diploma in tourism, as well as training in Travel Insurance is an asset.

**Job Type**: Part-time
Part-time hours: 15-22.5 per week

**Salary**: $20.00-$22.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Travel Reservations: 1 year (required)

Licence/Certification:

- Travel or Hospitality Diploma/Certificate (required)

Work Location: In person


  • Reservations Agent

    3 weeks ago


    Edmonton, Canada West Edmonton Mall Full time

    The Reservations Agent is responsible for answering incoming reservations calls and accommodating guests in a quick, accurate, and efficient manner. **Primary Responsibilities**: - Making reservations for the Fantasyland Hotel and answering incoming calls. - Providing information to callers regarding room rates, amenities, and packages offered by the...

  • Reservations Agent

    3 weeks ago


    Edmonton, Canada West Edmonton Mall Full time

    The Reservations Agent is responsible for answering incoming reservations calls and accommodating guests in a quick, accurate, and efficient manner. **Primary Responsibilities**: - Making reservations for the Fantasyland Hotel and answering incoming calls. - Providing information to callers regarding room rates, amenities, and packages offered by the...

  • Reservation Agent-1

    2 weeks ago


    Edmonton, Canada U-Haul Full time

    **Reservation Agent-1**: U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal...


  • Edmonton, Canada West Edmonton Mall Full time

    The Reservations Supervisor is responsible for assisting the Revenue Manager in controlling the workflow within the department while being a fully active reservations agent. **Primary Responsibilities**: - Remaining a fully active Reservation Agent (i.e. working supervisor). - Presenting yourself in a professional manner at all times. - Working with...

  • Reservation Clerk

    4 weeks ago


    Edmonton, Canada U-Haul Full time

    **Reservation Clerk**: U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and...


  • Edmonton, Canada The Travel Agent Next Door Full time

    Travel Agent Support The Travel Agent Next Door is a company dedicated to supporting and providing business-building tools to assist our Partner Agents with managing and growing their businesses. Our team is comprised of members from across Canada and India and we are looking to add a dynamic team member to our Agent Support Team remotely out of...

  • Reservation Manager

    4 weeks ago


    Edmonton, Canada U-Haul Full time

    Location: 12804 50th St, Edmonton, Alberta T5A4H3 Canada U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent!...


  • Edmonton, Canada U-Haul Full time

    **Reservation Manager CN**: U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of...


  • Edmonton, Canada U-Haul Full time

    **Reservation Manager-1**: U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal...


  • Edmonton, Canada West Edmonton Mall Full time

    The Reservations Manager is responsible for the day-to-day operation of the Fantasyland Hotel Reservations department, ensuring hotel standards, policies and procedures are communicated and observed by department employees when assisting guests. **Primary Responsibilities**: - Supporting, training and supervising all reservations agents, ensuring they have...

  • Travel Agent

    1 week ago


    Edmonton, Canada Nagel Tours Full time

    **NAGEL TOURS LTD.** **TRAVEL AGENT** Nagel Tours is an escorted motorcoach tour operator in Edmonton, AB proudly celebrating 46 years of service under the same ownership. We are expanding our team and seeking a Part-time (potential for full-time) Reservations Agent who is detail oriented, with excellent listening, verbal and written English communication...

  • Assistant Manager

    3 weeks ago


    Edmonton, Canada Accor Hotels Full time

    Company DescriptionGrand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that...

  • Assistant Manager

    3 weeks ago


    Edmonton, Canada Accor Hotels Full time

    Company DescriptionGrand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that...

  • Front Desk Agent

    3 weeks ago


    Edmonton, Canada Best Western Plus West Edmonton Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Travel Agent

    2 weeks ago


    Edmonton, Alberta, Canada Nagel Tours Full time

    NAGEL TOURS LTD.TRAVEL AGENTNagel Tours is an escorted motorcoach tour operator in Edmonton, AB proudly celebrating 46 years of service under the same ownership.We are expanding our team and seeking a Part-time (potential for full-time) Reservations Agent who is detail oriented, with excellent listening, verbal and written English communication skills. We...

  • Front Desk Agent

    2 weeks ago


    Edmonton, Canada Holiday Inn & Suites West Edmonton Full time

    **Front Desk Agent** Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable **Front Desk Agent** to join us at the Position Title: Front Desk Agent Accountable To: SUPERVISOR **Essential Duties**: - Welcome guests with an appropriate greeting and consistently provide friendly,...

  • Front Desk Agent

    4 weeks ago


    Edmonton, Canada Holiday Inn & Suites West Edmonton Full time

    **Front Desk Agent** Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable **Front Desk Agent** to join us at the Position Title: Front Desk Agent Accountable To: SUPERVISOR **Essential Duties**: - Welcome guests with an appropriate greeting and consistently provide friendly,...

  • Front Desk Agent

    2 weeks ago


    Edmonton, Alberta, Canada Best Western Plus West Edmonton Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...


  • Edmonton, Canada Best Western Cedar Park Inn Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...


  • Edmonton, Canada Coast West Edmonton Hotel & Conference Centre Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...