Logistics Coordinator

4 days ago


Montroyal, Canada Hart Print Inc. Full time

**Who are we?**
- We love printing cans and turning them into art.
- We love being an alternative to plastic sleeves and labels.
- We are disruptive, dynamic and super driven
- Our inkjet technology unlocks the potential for full printing versatility.
- We believe in our team and know that the sum of all our talents will allow us to achieve our greatest ambitions

**Who are you?**
- You are a natural communicator. You can articulate ideas and situations clearly, both verbally and in writing;
- You love networking and creating strong relationships with our customers and suppliers;
- You are highly detail oriented and organized, which makes you excel in data entry;
- You are diplomatic and you thrive in a highly dynamic environment;
- You are known to be a team player and excellent collaborator.

**Main tasks and responsibilities.**
- Work with the Shipping/Receiving Lead to coordinate orders shipping and day-to-day tasks related to the logistics department;
- Liaise between the client experience team and transport suppliers on client files to resolve any shipping issues and/or inquiries;
- Work and follow up with carriers to determine estimated shipping times and dates and relay them to related parties;
- Ensure client experience team and logistics partners have a quick response time;
- Liaise between the Customer Experience team and transportation providers on customer cases to resolve any shipping, ordering, and/or inquiry issues and find the best solutions for clients;
- Be the in-house go-to person for the Logistics team regarding daily processes and procedures;
- Provide the Growth Specialist and Head of Logistics feedback for continuous improvement and contribute to increasing the efficiency and productivity of the transportation team (suggest process improvements, update SOPs, etc.);
- Create all shipping documentation and support the organization with departmental information;
- Support satellite sites logistics teams (U.S) as needed;
- Assist on special projects, such as lead time and cost optimization analysis.

**Knowledge and skills required**
- 2yrs of experience in logistics operation, customer service and/or in an office environment;
- A post-secondary degree, certificate, diploma or equivalent; concentration in transportation logistics, operations or similar as an asset;
- Experience creating documentation for logistics and transportation;
- Excellent communication skills (French and English), both written and verbal;
- Detail-orientation and great multitasking skills with the ability to prioritize;
- Able to analyze data, utilize problem-solving skills, and recommend solutions;
- At ease with technology and cloud base tools, as well as and strong knowledge of word processing and spreadsheet software.

**Benefits**
- Rocketing growth - yours and ours. With Hart Print, there are lots of opportunities for personal and professional growth. That's because we believe in developing, investing, and promoting from within
- The chance to evolve in an environment that promotes creativity and innovation;
- Great company culture: We are inclusive, collaborative and dynamic. Come work in a casual setting with great people.
- A flexible schedule and the possibility of working from home;
- Monthly mobile phone allowance;
- Accessible: by bus (paid yearly OPUS card public transport card), free on-site parking, charging station for electric cars
- Individual training and career development
- A generous insurance plan

**Benefits**:

- Casual dress
- Commuter benefits
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Work from home

Schedule:

- 8 hour shift
- Day shift



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