Account Manager

3 weeks ago

Toronto, Canada Biiibo Inc. Full time

As an Account Manager, you enjoy acquiring new customers and accounts and maintaining relationships with them. You are highly ambitious and able to manage multiple workflows on the go You will focus on creating the best customer experience possible, building quality relationships, and promoting Biiibo’s products and services.

Biiibo is a fast-growing start-up and market leader in the on-demand delivery service for construction materials and supplies space. Since our launch in early 2020, our team has grown from 10 employees to 100 in less than a year With proven success in the industry and no limiting runway, we are growing exponentially and we’re looking for driven challenge-seekers to join our team

**Construction Experience is an asset.**

**_ What is Expected_**
- Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep.
- Act as the primary point of contact and build long-term relationships with clients.
- Shares sales activities with experienced Sales Reps as necessary.
- Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Execute opportunity and lead management.
- Responsible for pipeline and forecast responsibility in accordance with sales center business process.
- Aligns the account strategy and sales motions to maximize client value.
- Build and maintain solid customer relations that protect or expand Biiibo's installed base.
- Actively collaborate with field sales and others to ensure seamless account coverage.
- Seeks out appropriate resources in presales, product/service specialists to support complex deals.
- As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
- Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to Biiibo, representing the entire Biiibo portfolio of products and services.
- Attains quarterly targets and annual quota.

**_ Do You Have What It Takes?_**

Aside from a positive can-do attitude, you'll need:

- Solid telesales skills.
- Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services.
- Must be a team player and juggle multiple tasks and competing priorities.
- Exercises independent judgment within generally defined policies and practices to identify and select a solution.
- Exhibits knowledge of Biiibo portfolio of products or capacity to learn and utilize product resources to meet job requirements.
- With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility.
- Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
- Knows and understands Biiibo's sales tools and processes.
- Strong presentation and communication skills.

**_ In Return, You Will:_**
- We value career growth so we will provide you with the tools to continuously improve both yourself and the business.
- We encourage an environment where ideas are challenged.
- We love to compete and have fun. Our monthly team-building outings are what strengthens our Biiibo community
- Need Time? Take time - we provide unlimited paid-time off, with 2 weeks minimum.
- Lots of office perks including healthy snacks, fresh coffee and meeting the cutest pets

**_ Equal Opportunity Employer_**

Biiibo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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