Internet Sales Specialist

2 months ago

Truro, Canada Blaikies Dodge Chrysler Full time

We are seeking a dedicated and responsive **Internet Sales Specialist** to join our growing automotive group. In this role, you will manage incoming internet leads, provide timely responses to potential customers, gather information, and ensure a smooth handoff to the sales team. This position requires you to respond to leads remotely after regular business hours.

As potential customers' first point of contact, you will be crucial in ensuring that no lead goes unanswered, contributing directly to our customer engagement strategy.

**Responsibilities**:

- Monitor and respond to internet leads promptly.
- Engage with potential customers, address inquiries, and collect contact details.
- Efficiently hand off leads and customer information to the sales team.
- Accurately log all leads in the CRM system and Excel.
- Coordinate with the sales team to track lead progress and follow-up activities.
- Be available to respond to leads in the evenings and on weekends as needed.

**Qualifications**:

- Excellent written and verbal communication skills.
- Strong time management and organizational abilities.
- Ability to handle multiple tasks and manage peak lead volumes.
- Customer service or sales experience is an asset but not required (training provided).
- Comfortable with CRM systems and digital tools (platform training will be provided).
- Flexibility to respond to leads after hours.
- High attention to detail and accuracy in data entry.

**Key Skills**:

- ** Responsiveness**: Ability to reply quickly to leads, including outside regular hours.
- ** Communication**: Strong interpersonal skills for engaging with customers and internal teams.
- ** Tech-Savvy**: Comfortable navigating CRM software and other digital systems.
- ** Customer-focused**: You'll be the first point of contact, playing a key role in the customer's car-buying journey.

**What Blaikie's Offers**:

- Competitive salary and benefits package.
- Flexible work arrangements, with evening remote responsibilities.
- Opportunities for growth, development, and continuous training.
- A supportive community that emphasizes safety and professional growth.

**Requirements**:

- Strong communication skills.
- Availability to respond to leads during evenings, weekends, and holidays.
- A customer-focused mindset.

**Job Type**: Full-time / Training provided. Position reports to the Director of Marketing.

**Location**: Truro, NS.

**About MotorHub Automotive Group**

MotorHub Automotive Group is a leading group of automotive dealerships in Nova Scotia, including Blaikie's Dodge, Truro Nissan, Truro Mitsubishi, Strait-Way Auto Sales, Atlantic Dodge, Clare Dodge, CSN Atlantic Collision, and CSN Blaikie's Collision. We have built a community focused on respect, collaboration, and continuous improvement, where employees are supported and given opportunities for growth and professional development.

We invite you to join our dynamic and collaborative team as an Internet Sales Specialist If you are qualified and interested, please submit your resume today. We thank all applicants for their interest in this position; only those selected for an interview will be contacted. If selected, please inform us of any accommodations you may require during the interview.

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