Luxury Reservation Sales Consultant Bilingual

2 months ago


Dieppe, Canada ACCOR(CORPORATE) Full time

**$20.60 per hour (this includes an hourly language premium for French, $1.50 hourly)**:

- **An additional shift premium of $1.00 for hours worked after midnight**

**Bilingual (F&E) Luxury Reservation Sales Consultant**

**Why work at Accor?**

We are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Apart from our deep roots in Moncton (in our 29th year), we have an excellent reputation in the community, we take great pride in the work we do, and we have fun doing it

**Luxury Reservation Sales Consultant Bilingual**

As a Luxury Reservation Sales Consultant, you will be a key member of our sales team. You'll reserve luxurious brands such as Fairmont while having authentic, unscripted conversations with guests. Our consultants share their expertise and knowledge of our spectacular, iconic properties, like the Fairmont Banff Springs, Fairmont Le Château Frontenac, Sofitel Montréal and many more**.**
- Taking inbound calls in an unscripted environment, making reservations for historic castles, luxurious resorts, and iconic city hotels while having authentic conversations
- Help your guests select the right room and package by Turning Moments Into Memories
- We are known as Heartists® (Heart + Artist); everything we do comes from the heart, and you are free to be creative when talking with our guests

**What is in it for you?**
- A starting salary of $20.60 per hour (this includes an hourly language premium for French, $1.50 hourly)
- An additional shift premium of $1.00 for hours worked after midnight
- This is a remote position
- Medical and Dental benefits, comprehensive company paid coverage to take care of you and your family
- 2 weeks paid vacation and 13 paid statutory holidays annually
- A company matching Pension Plan up to 5%
- Annual Wellness Subsidy of $300
- Discounted rates to visit our luxury hotels around the world
- Training is fully paid, on-site and personalized in a small group setting

**Your experience and skills include**:
**Professional level fluency in both French and English**
- Education and/or experience in hospitality, tourism sales, customer service,
- Ability to navigate multiple computer programs simultaneously while conversing with guests

**Location and Availability Requirements**:

- We are recruiting specifically for our evening shift, which is from 5:30pm to 2:00am, and includes some weekends and holidays. The rotating schedules provide some weekends off
- This is full-time, permanent, career position, we do not hire for part time, and we do not offer temporary positions for students during school breaks
- Must be currently legally entitled to work full time in Canada
- Must be located in New Brunswick, Nova Scotia or Prince Edward Island Canada
- Must be able to commit to 4 weeks onsite in our contact centre in Moncton for initial training/onboarding
- For remote positions, suitable high-speed internet connection is required (direct connection - not wireless or satellite) and a suitable home workspace

**Your team and working environment**:
We take pride in our diverse and multicultural workplace where you can live the values that are meaningful to you, including protecting our planet, helping our community and being part of an environment where diversity, equality and inclusion are actively lived. If you’re interested in contributing to industry-leading, award-winning initiatives, you’ll fit right in with us

Your Team Leader is passionate about helping you discover your talents and develop your skills and abilities.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

**Are you ready to answer the call to join our team?**

**Key word: Moncton**

**Interested in learning more about us?**

**Follow us on social media**

Facebook; Instagram; LinkedIn

**Job Types**: Full-time, Permanent

Pay: $19.10-$20.60 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Night shift
- Weekends as needed

Application question(s):

- In which Canadian city & province do you reside?
- Are you a student? (Currently attending or enrolled to attend full-time)
- Are you able to commit to working our closing shift until 02:00am AST? Including weekends and holidays?

**Language**:

- both French and English at a professional level (preferred)

Work Location: In person

Expected start date: 2024-10-17



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