HR Representative
7 days ago
**Position title**:Representative & Data Entry, Employee Service Centre - HR (bilingual)
**Location**:Montreal (hybrid)
**Reports to**: Supervisor, Employee Service Center (ESC)
The Domtar Employee Service Center (DESC) is the “one-stop-shop” for HR services, including pension, benefits and payroll questions, employee data processing and human resources information administration (80% US - 20% Canada).
- More specifically you will have to: _
**Support and customer service**
- Answer customer (employees, former employees, retirees and HR field teams) questions using procedures, policies, knowledge base and other reference materials;
- Manage case resolutions for all general Human Resources questions and escalate when appropriate to HR Specialists;
- Support customers with sensitive and confidential matters (i.e. benefits questions, payroll questions, etc.);
- Identify cases/issues requiring further documentation;
- Proactively identify HR service processes requiring continuous improvement efforts.
**Administrative and transactional component**
- Perform data entry for various requests received (e.g.: new hires, employees transfer, etc.) via various channels; this includes validating the accuracy of information received and probing for additional information as required;
- Complete transaction processing in support of HR, payroll, benefits and pension functions, including mailing, filing, correspondence, sorting, and routing incoming mail;
- Escalate transactions as (and if) required to HR specialists, payroll, LOA, benefits and pension providers and ensure follow-up;
- Maintain organizational structure in SAP by processing transfers and other staff movements;
- Conduct validation for HR data changes and organizational structure updates;
- Run reports when required;
- Participate on special projects and other administrative functions if required.
Domtar promotes an equal opportunity program and invites women, visible minorities, Natives and disabled people to apply.
- Your profile: _
- College or University degree or equivalent work experience;
- Minimum of one year experience in a call center or customer service environment;
- Minimum of one year experience in a Human Resource role or team;
- Proficient with the Microsoft Office Suite (Excel, Word, etc.);
- Familiarity with SharePoint and SAP an asset;
- Strong customer service skills;
- Resourceful and possessing effective problem solving skills;
- Excellent communication skills (both written and verbal);
- Professional discretion with respect to confidential information;
- Strong organization and time management skills;
- Detail oriented;
- High level of comfort working with multiple operating systems and able to learn new software as required;
- Ability to work both independently and in a team-oriented, collaborative environment;
- Available to work from 8 a.m. to 5 p.m. (this schedule may change according to operational needs);
- **Bilingual (English and a working knowledge of French).**
- Our offer: _
- A downtown location (Place des Arts metro);
- Work time arrangements; hybrid telecommuting, flextime and summer hours;
- A 35 hours work week
- A modern, and spacious environment;
- An insurance plan (life, medical, dental);
- An employee assistance program;
- A childcare center on location.
- Competitive compensation, including annual bonus plan;
- A pension plan with matching company contributions;
- Employer-paid development and continuing education;
- About Domtar_
Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and air laid nonwovens. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies.
With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site childcare
- Paid time off
- Vision care
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application question(s):
- What are your salary expectations?
- What is your level of french on a scale of 1 to 10?
**Experience**:
- Human resources: 1 year (preferred)
-
HR Coordinator
4 days ago
Montréal, Canada OneSpan Full timeAt OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...
-
Bilingual Sales Representative
2 days ago
Montréal, Canada Christian Duplessis HR Full timeWe are looking for a Bilingual Sales Representative for a client in Montreal. This is a permanent position with base salary, benefits and commission. The base salary range is 45-60k with OTE of 70-85 year one. This position will work flex, 3 days in the Montreal office and 2 from home. Will consider new grads with some exposure to...
-
HR Business Partner
1 week ago
Montréal, Canada Hitachi Energy Full time**At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team...
-
HR & Recruitment Coordinator
2 weeks ago
Montréal, Canada Corning Full time**Location**: Montreal, Quebec, CA, H4M2Z2 **Company**:Corning - **French Version Follows **_ **Bilingual HR & Recruitment Coordinator** **Company Overview** iBwave is the power behind great in-building wireless experience, enabling billions of end users and devices to connect inside a wide range of venues. As the global industry reference, our software...
-
Bilingual Human Resources Representative
1 week ago
Montréal, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Montréal, Canada Fuze HR Solutions Inc (Internal) Full time**Position**:Bilingual Skilled Trades Recruiter (English/French) **Company**:Fuze HR Solutions Inc. **Division**:Skilled Trades Divsion **Industry**: Recruiting & Staffing **Reports to**: Divisional Director **Location**:Montreal or Laval, Quebec **About Fuze HR Solutions** Fuze HR is rapidly growing, with many exciting projects, clients, and changes...
-
HR Intern
1 week ago
Montréal, Canada Jarislowsky, Fraser Limited - Global Investment Management Full timeJarislowsky, Fraser Limited is an investment management firm with over 60 years of experience conducting fundamental research and managing assets for pension funds, foundations and endowments, corporations and individuals in Canada and internationally — representing more than CA$50 billion in assets under management. Our history and culture are rooted in...
-
HR Generalist
1 week ago
Montréal, Canada Campus Support Full time**Human Resources Generalist** **Bilingual (French & English)** **ABOUT US*** **La version en français suivra en ci-dessous** **Campus Support** is a centralized service centre that supports its clients in making students the number one priority. We are committed to delivering essential operational, marketing and leadership support that enables each...
-
Bilingual Office Recruitment Consultant
2 weeks ago
Montréal, Canada Fuze HR Solutions Inc (Internal) Full time**About Fuze HR Solutions** Fuze HR is rapidly growing, with many exciting projects, clients, and changes happening - come grow with us!!! **What’s in it for you?** Below are examples of some of the things you can take advantage of from this opportunity: - Be part of the excitement - we are growing! - Work with a highly motivated, collaborative, fun,...
-
Montréal, Canada Benjamin Moore Full timeAt Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique...
-
Bilingual HR Business Partner, Canada
3 days ago
Montréal, Canada Graitec Full timeAbout Graitec Group: Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe. About the Team Hiring: As Graitec is transforming,...
-
Brand Representative
2 weeks ago
montréal, Canada Fuze HR Solutions Full timeAmbassadeur de MarqueLundi au vendredi - 40 heures par semaineMont-Royal, QC (dans un magasin de meubles et accessoires de luxe pour la maison)Salaire de base + Primes, avantages et avantages en natureNous recherchons un Ambassadeur de Marque pour rejoindre un revendeur haut de gamme et exclusif d'appareils électroménagers! Rejoignez une équipe...
-
Service Center Representative
7 days ago
Montréal, Canada Akelius Full timeService Center Representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next service center representative. Join us and be a part of our journey. **job description** Akelius is seeking a service center representative to join the North American Service Center team. The service center...
-
Bilingual Human Resources Representative
4 days ago
Montréal, QC, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
English Speaking Service Center Representative
2 weeks ago
Montréal, Canada Akelius Full timeService Center Representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English-speaking service center representative to join the North American Service Center team. The...
-
Montréal, Canada Akelius Full timeService Center Representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English-speaking service center representative to join the North American Service Center team. The...
-
Montréal, Canada Akelius Full timeservice center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English-speaking service center representative to join the North American Service Center team. The...
-
English Speaking Service Center Representative
22 hours ago
Montréal, Canada Akelius Full timeService Center Representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English-speaking service center representative to join the North American Service Center team. The...
-
Employee Service Center Representative
2 weeks ago
Montréal, Canada UAP Inc. Full timeCompany Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...
-
HR Coordinator
2 weeks ago
Montréal, Canada Longbow Advantage Full time[English will follow] Longbow Advantage est une société de conseil et un éditeur spécialisé dans la gestion de la logistique pour les entrepôts. En tant que société de conseil, nous déployons et améliorons des solutions de WMS (Warehouse Management System) chez nos clients, grâce à nos consultants experts afin de faire des entrepôts un levier...
