Residential Property Manager

1 month ago

Victoria, Canada DFH Real Estate Ltd. Full time

About us

**Qualifications**:

- Must be licensed to practice in BC or will complete the licensing requirements within 90 days of hiring.
- Prefer minimum 1-2 years’ experience in residential rental property management, customer service, property sales.
- Knowledge and full understanding of the Residential Tenancy Act of BC
- Attention to detail, time management, ability to multitask
- Valid drivers’ license and access to a vehicle.
- Ability to work some evenings and weekends as needed to meet demand of clientele.
- Work independently as well as part of a team

**Duties**
- Manage all aspects of residential properties, ensuring they are well-maintained and compliant with regulations.
- Serve as the primary point of contact for tenants, addressing inquiries and resolving issues promptly.
- Conduct regular property inspections to assess condition and identify maintenance needs.
- Coordinate with maintenance staff and vendors to ensure timely repairs and upkeep of properties.
- Maintain accurate records of tenant interactions, maintenance requests, and property management activities using Yardi or similar software.
- Handle lease agreements, renewals, and terminations while ensuring compliance with legal requirements.
- Implement effective marketing strategies to attract new tenants and minimize vacancy rates.
- Prepare reports on property performance, occupancy rates, and tenant satisfaction for upper management.
- Utilize CMMS for tracking maintenance requests and scheduling preventive maintenance tasks.
- Uphold excellent phone etiquette while communicating with tenants, vendors, and team members.

**Qualifications**
- Proven experience in property management or a related field is preferred.
- Strong customer service skills with the ability to build positive relationships with tenants.
- Excellent negotiation skills to effectively manage lease agreements and resolve conflicts.
- Familiarity with Yardi or similar property management software is a plus.
- Proficient in office administration tasks including filing, record keeping, and report generation.
- Knowledge of residential leasing laws and regulations is desirable.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong organizational skills with attention to detail in managing multiple properties simultaneously.

Pay: $44,730.45-$84,126.21 per year

Additional pay:

- Commission pay

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- property management: 1 year (preferred)

Work Location: In person

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