End User Support Analyst I

4 days ago

Vancouver, Canada Best Buy Full time

End User Support Analyst I (12 Month Contract)

Do you love technology and know how to use it? Do you thrive on the daily challenges of working in a constantly evolving field?

As an End User Support Analyst I, you will be responsible for the effective and efficient delivery of L1/L2 services and will work independently or collaboratively with a team to promptly resolve technical issues faced by end users.

What you’ll be do:

- Work closely with the Senior End User Experience Analyst team, other internal teams, as well as multiple outsourced service providers
- Document and track all support activities, ensuring accurate and up-to-date records
- Participate in project and operations support work

What we are looking for:

- 2+ years of experience with large enterprise IT delivery supporting end user technologies like Windows 10, Microsoft Office 365
- Experience with Citrix, Identity and Access Administration, Desktop Deployment, File and Print Servers, Desktop and Virtualization, Application Packaging, Mobile Device Management, Enterprise Antivirus Management
- Background in standard IT technologies and a strong understanding of ITIL
- Experience working in a customer service-oriented role in large complex and fast paced environments

Why you’ll love it here:

- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

Join our amazing team

We are looking for people just like you.

  • Support Analyst I

    3 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level B Job Title Support Analyst I Department UBC IT | Desktop | Operations 4 Compensation Range $5,468.83 - $7,878.17 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of...

  • Support Analyst I

    3 weeks ago

    Vancouver, Canada UBC Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level B Job Title Support Analyst I Department UBC IT | Desktop | Operations 2 Compensation Range $6,068.92 - $8,724.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the...

  • Support Analyst I

    2 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level B Job Title Support Analyst I Department UBC IT | Desktop | Operations 4 Compensation Range $5,468.83 - $7,878.17 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of...

  • Support Analyst I

    1 week ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level BJob TitleSupport Analyst IDepartmentUBC IT | Desktop | Operations 4Compensation Range$5, $7,878.17 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately...

  • Support Analyst I

    1 week ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level AJob TitleSupport Analyst IDepartmentStudent Housing and Community Services | Desktop Services ITCompensation Range$4, $6,754.00 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of...

  • Support Analyst I

    4 weeks ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level BJob TitleSupport Analyst IDepartmentUBC IT | Desktop | Operations 2Compensation Range$6, $8,724.25 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately...

  • Support Analyst I

    2 months ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level BJob TitleSupport Analyst IDepartmentUBC IT | Desktop | Operations 2Compensation Range$6, $8,724.25 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately...

  • Support Analyst I

    2 months ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level BJob TitleSupport Analyst IDepartmentUBC IT | Desktop | Operations 3Compensation Range$6, $8,724.25 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately...

  • Support Analyst I

    3 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level A Job Title Support Analyst I Department Administrative Support | Department of Psychology Compensation Range $5,209.17 - $7,485.33 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a...

  • Support Analyst I

    2 weeks ago

    Vancouver, Canada UBC Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level A Job Title Support Analyst I Department Administrative Support | Department of Psychology Compensation Range $5,209.17 - $7,485.33 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The...

  • Business Analyst I

    1 week ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Job Title: Business Analyst I - Cybersecurity IAMDepartment: OCIO | Enterprise Identity & Access ManagementCompensation Range: $6, $9,418.83 CAD MonthlyPosting End Date: March 21, 2024Job End Date: Sept 30, 2025Job Summary:The Business Analyst I collaborates with users to assess business processes and align them with IT solutions. As part of UBC IT, the...

  • Business Analyst I

    1 week ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level C Job Title Business Analyst I - Cybersecurity IAM Department OCIO | Enterprise Identity & Access Management Compensation Range $6,551.00 - $9,418.83 CAD Monthly The Compensation Range is the span between the minimum and maximum base...

  • Systems Analyst I

    3 days ago

    North Vancouver, Canada Seaspan ULC Full time

    The Systems Analyst I maintains operational excellence of Seaspan’s live business systems. Working closely with team members and directly supporting end users, the Systems Analyst responds to user needs while determining appropriate urgency and priority. **What you'll do** - Provide end-user support and maintains relationships through incident...

  • Support Analyst L

    3 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level B Job Title Support Analyst l Department UBC IT | Service Centre | Operations Compensation Range $5,468.83 - $7,878.17 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The...

  • Network Analyst I

    2 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level C Job Title Network Analyst I Department UBC IT | Network | Operations Compensation Range $6,551.00 - $9,418.83 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of...

  • Network Analyst I

    2 weeks ago

    Vancouver, Canada UBC Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level C Job Title Network Analyst I Department UBC IT | Network | Operations Compensation Range $6,551.00 - $9,418.83 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the...

  • Support Analyst L

    1 week ago

    Vancouver, British Columbia, Canada University of British Columbia Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level BJob TitleSupport Analyst lDepartmentUBC IT | Service Centre | OperationsCompensation Range$5, $7,878.17 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is...

  • IT Support Specialist I

    1 week ago

    Vancouver, Canada LMI Technologies Full time

    **What will you do as an IT Support Analyst I?** The IT Support Specialist I will work closely with the IT team and provide technical support efforts for the company. This position requires direct participation in day-to-day operations such as troubleshooting, implementing changes, migrations, escalations, and end-user support.**: Working as part of our...

  • Senior Bilingual Business Analyst to support the modernization of current legacy systems and st[...]

    3 weeks ago

    Vancouver, Canada S I Systems Full time

    Senior Bilingual Business Analyst to support the modernization of current legacy systems and strengthen digital capacity that is in alignment with their Departmental Plan Job Type: Contract Positions to fill: 1 Start Date: Jul 01, 2024 Job End Date: Mar 31, 2025 Pay Rate: Daily: Negotiable Job ID: 138055 Our valued Public sector client is in need of a...

  • Senior Bilingual Business Analyst to support the modernization of current legacy systems and st[...]

    3 weeks ago

    Vancouver, Canada S I Systems Full time

    Senior Bilingual Business Analyst to support the modernization of current legacy systems and strengthen digital capacity that is in alignment with their Departmental Plan Job Type: Contract Positions to fill: 1 Start Date: Jul 01, 2024 Job End Date: Mar 31, 2025 Pay Rate: Daily: Negotiable Job ID: 138055 Our valued Public sector client is in need of a...