Technology & Analytics Specialist - Fire

1 month ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20471

Technology & Analytics Specialist - Fire
Healthy & Safe Communities
Hamilton Fire Department
1227 Stone Church Road East

NUMBER OF VACANCIES: 1

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 6
- SALARY/HOUR: $52.699 - $61.634 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Permanent Full-Time

Job Description ID #: A7605

As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

**SUMMARY OF DUTIES**

The Technology & Analytics Specialist - Fire will have a demonstrated record of strong leadership and guidance, extensive knowledge of technology and business processes, customer focus, the provision of data for business planning, quality assurance, financial management, team building, change management, self-motivation and commitment to results and continuous improvement.

A high level of personal integrity and motivation, and excellent written and verbal communication skills are required.

**GENERAL DUTIES**

Provides oversight to Department’s system requirements and priorities.

Primary liaison with corporate IT to define service level agreements and to ensure departmental system and process deliverables are met.

Through collaboration with the designated IT contact, provides direction/input relative to Fire Department work/project priorities to ensure the deployment of assigned IT resources required to meet these needs.

Oversees and participates in the development and implementation of Departmental performance/risk measurement and reporting tools.

Uses benchmarking/metrics from a “best practice” perspective, researches, evaluates, recommends and implements continuous improvement initiatives, focused at improving the efficiency and effectiveness of the Department.

Supports HFD service goals by continuously improving metrics, reporting processes and the quality standards used.

Organizes and leads the aggregation of large amounts of data, builds analytic models and tools, analyzes metrics strategically and presents data in a logical and concise manner to stakeholders for sound decision making (e.g. trend analysis, predictive modeling etc.).

Provides recommendations/direction and/or implements changes to improve internal business operations/functions and communications.

Prepares written briefings for members of the Departmental Leadership Team as required.

Participates in the development and implementation of the Departmental operational work plans that includes goals, objectives and performance indicators for area of responsibility, ensuring that section activities are in alignment with Corporate, Departmental and Divisional strategic plans.

Recommends and implements purchase of materials and supplies within budget guidelines and within approved authorized limits.

Oversees contractual obligations, including new internal and external contracts.

Ensures operational compliance with all applicable legislation, policies, contracts, agreements, regulations and guidelines as applicable.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton Corporate, Departmental and Divisional policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are directly related to the responsibilities of the position.

**QUALIFICATIONS**
- University degree in a Quantitative discipline (i.e. statistics), Computer/Data Science, Information Technology, Business Administration or a related discipline with several years progressive experience or approved equivalent combination of education and/or work experience.
- Considerable (preference for 5+ years) experience in a related analytical role with significant experience in reporting, analytics, workforce planning and proven ability to interpret data and provide recommendations to drive key business decisions.
- Highly process oriented with developed quantitative and qualitative analytical skills (including collection, cleaning, analyzing and inte

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