Part-time Technical Support Representative

7 months ago


Richmond, Canada Zanova GVA Brands Full time

GVA Brands, Canada's leading entry-level powersports company, is seeking a Part-Time Technical Support Representative for powersport equipment. Join our dynamic team at our Richmond, British Columbia headquarters and contribute to our diverse range of electric-based products under brands like GIO Electric, Rossomotors, Gio Scooters, Gio Bike.

**Responsibilities**:

- Provide technical support to customers regarding our electric-based powersport products, including scooters, ATVs, and stand-up scooters.
- Collaborate with our experienced technician to troubleshoot and resolve technical issues.
- Assist in diagnosing and repairing powersport equipment, following training provided by our technician during a 1-2 week period.
- Maintain accurate records of customer interactions and technical solutions.

**Requirements**:

- Strong technical background with excellent troubleshooting skills.
- Prior experience with Chinese powersport equipment assembly or repair is highly preferred.
- **Familiarity with electric-based powersport products.**:

- Ability to work effectively in a team environment and deliver exceptional customer service.
- Excellent communication skills to interact with customers in a professional manner.
- **Availability to work 3 days a week at our Richmond, British Columbia office.**

Join GVA Brands, a portfolio company of Parnus Group, and be a part of our mission to provide value, quality, and style to budget-conscious consumers in the powersport industry.
Please submit your resume and a cover letter highlighting your relevant experience to be considered for this position.

**Job Type**: Part-time

**Salary**: $25.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Work Location: In person



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