Customer Service Adviser
3 weeks ago
Education: Secondary (high) school graduation certificate
- Experience: Will train
**Tasks**:
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Support for newcomers and refugees**:
- Supports newcomers and/or refugees with foreign credential recognition
**Support for youths**:
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Indigenous people**:
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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