Contact Centre Manager
2 weeks ago
Education: Bachelor's degree
- Experience: 2 years to less than 3 years
- **Tasks**:
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Prepare and submit reports
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Train staff/workers in job duties, safety procedures and company policies
- MS Office
- ** Supervision**:
- 11-15 people
- Customer service clerk
- ** Security and safety**:
- Criminal record check
- ** Personal suitability**:
- Accurate
- Dependability
- Organized
- Reliability
- Team player
- Interpersonal awareness
- ** Health benefits**:
- Health care plan
- ** Other benefits**:
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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