Guest Services Agent

Imagine arriving to work at a stunning slope-side hotel with mountain activities to thrill with skiing, boarding or enjoying the snowy outdoors! We are currently seeking to recruit an outstanding Reservations Agent to join our room Reservations department. The Reservations Agent plays a vital role in establishing a positive experience for our guests as they...

**Role Proposition**: **Accountabilities**: - Delivers quality service when assisting guests with booking their holiday, including offering to book restaurant reservations, resort activities and services - Shares knowledge about current pricing and promotions with Room Division Colleagues - Maintains a professional and friendly presence in the Reservations...

**Compensation Information**: $19.43 per hour **Physical Requirement**: Light, work activities involve handling loads of 5 kg but less than 10 kg; Predominately working in an indoor setting. **Accountabilities**: - Delivers quality service when assisting guests with booking their holiday, including offering to book restaurant reservations, resort...

**Compensation Information**: $23.00, per hour **Physical Requirement**: Medium: Work activities involve handling loads between 10 and 20 kg; Predominately indoor setting. **Accountabilities**: **Operations**: - Covers all shift types (AM/PM/Nights) as required - Champions quality service when assisting with guest check ins, check outs and additional...

Are you passionate about hospitality and providing exceptional experiences? Do you thrive in a dynamic and fast-paced environment where every day is different? If you answered yes, Sun Peaks Grand seeks a dedicated and experienced Conference Services Manager to join our on-site team. This is an exciting opportunity to play a pivotal role in creating...

Are you passionate about hospitality and providing exceptional experiences? Do you thrive in a dynamic and fast-paced environment where every day is different? If you answered yes, Sun Peaks Grand seeks a dedicated and experienced Conference Services Manager to join our on-site team. This is an exciting opportunity to play a pivotal role in creating...

**Role Proposition**: The Bell Attendant plays an integral role in the Guest Services Team, whose main objective is establishing a positive experience and being well looked after from arrival to departure. As the first and last impression of the hotel, this high visibility profiled department carries a special responsibility. The Bell attendant may be...

**Role Proposition**: Mantles Restaurant & Lounge, located in the lower lobby of the Sun Peaks Grand and in the heart of the village core, welcomes hotel guests, visitors to Sun Peaks Resort and the local community alike. Throughout the dining and lounge spaces the team works to responsibly cultivate a mountain of taste, care, and memories. The Host & Food...

Imagine arriving to work at a stunning slope-side hotel after lapping one of our three mountains on your Mountain Bike or the luxurious Golf course in the mountains. Do you enjoy spending your time overlooking the mountains, we are looking to bring in a Pool Attendant for the the upcoming Summer. The Pool Attendant plays an integral role in the Guest...

Imagine arriving to work at a stunning slope-side hotel after lapping one of our three mountains on your Mountain Bike or the luxurious Golf course in the mountains. We are looking to recruit Bell Attendants for the upcoming Summer. The Bell Attendant plays an integral role in the Guest Services Team, whose main objective is establishing a positive...

Imagine arriving to work at a stunning slope-side hotel after a round of golf or a hike in the wildflowers. The Housekeeping Attendant is the heart of the operation as they work to elevate the guests’ lodging experience, ensuring that guest rooms and public areas are clean and welcoming for the guest. While positioned operationally behind the scenes, this...

**ROLE PROPOSITION** **ACCOUNTABILITIES** - Oversees the F&B operations and ensures established Standards of Service are executed professionally and consistently - Supervises the food orders and delivery of service - Takes note of opportunities to improve processes and remove barriers that weaken the guest experience - Champions guest resolutions when...

**Accountabilities for the Role**: **Service/Operations**: - Oversees the food & beverage operations and ensures established SPG Standards of Service are executed in a professional and consistent manner. - Supervises food orders and ensures delivery of food & drinks and guest bills are brought in a timely manner - Ensures all checklists, requisitions and...

**Compensation Information**: $54,000 - $56,000 per annum **Physical Requirement**: Medium, work activities involve handling loads between 10 and 20 kg **This job position requires physical presence at the designated location.** **Accountabilities**: **Service/Operations**: - Manages the Food & Beverage operations and ensures that the established SPG...

**ROLE PROPOSITION** Mantles Restaurant & Lounge, located in the lower lobby of the Sun Peaks Grand and the heart of the village core, welcomes hotel guests, the local community, and visitors to Sun Peaks Resort. The team works to responsibly cultivate a mountain of taste, care, and memories throughout the dining and lounge spaces. Bartenders play two...

As a Food & Beverage assistant manager, you will oversee the food & beverage operations and ensure established Sun Peaks Resort Standards of Service are executed professionally and consistently. Our outlets are high-volume and fast-turnover restaurants; therefore, you will need to perform well under pressure. We offer flexible shifts and a welcoming team...

Imagine arriving to work at a stunning slope-side hotel after a round of golf or a hike in the wildflowers. As a vital member of the hotel’s leadership team, the Assistant Front Office Manager will foster a culture of success through strong leadership and a team dynamic that enables an elevated guest experience. We are looking for a strong team player and...

**Compensation Information**: $18 per hour **Physical Class**: Medium, work activities include handling loads between 10 and 20kg, predominantly in an indoor setting. **This job position requires physical presence at the designated location.** **Accountabilities**: - Assist the restaurant team by running food and drinks to tables, bussing and resetting...

Imagine arriving to work at our stunning slope-side hotel after a day of lapping the bike park or a round of golf. You are a people person who is flexible and can adapt to banquet service's exciting and ever-changing environment. You take pride in your team and your results and thrive on creating unique and tasteful experiences for our guests as they...

**Role Proposition**: **Accountabilities**: - Owns the drink and food service for patrons of our food and beverage outlets - Performs exceptional service delivery of all Food & Beverage services from the point of guest seating to dining experience completion - Identifies timely need for ordering/replenishment of food & beverage and providing the bill -...