Parts Manager

2 weeks ago

Calgary, Canada Calgary Honda Full time

**ABOUT US**

Dilawri Group of Companies is Canada's largest automotive group, representing over 35 brands at more than 80 franchised dealerships. We are dedicated to providing exceptional customer service and fostering a culture of innovation and excellence. Join our team and become part of an organization that values people, performance, and community.

**ABOUT THE ROLE**

As the Automotive Parts Manager, you will be responsible for overseeing the parts department’s day-to-day operations, ensuring the efficient management of parts inventory, and providing excellent customer service to both internal and external customers. You will work closely with our service and sales teams to support the needs of our customers and ensure the smooth operation of the dealership.

**Key Responsibilities**:

- Manage and supervise the parts department team, including scheduling, training, and performance management.
- Oversee inventory control, ordering, and stock management to ensure that parts are readily available when needed.
- Develop and maintain strong relationships with suppliers, vendors, and manufacturers.
- Monitor and maintain accurate parts inventory levels to minimize stockouts and excess inventory.
- Coordinate with the service and sales departments to meet customer needs and ensure timely delivery of parts.
- Provide product knowledge and technical support to the service team and customers.
- Ensure compliance with health, safety, and regulatory requirements in the parts department.
- Assist in the development and implementation of marketing strategies to increase parts sales.
- Prepare and review parts department reports, budgets, and forecasts.

**Qualifications**:

- Proven experience as an Automotive Parts Manager or in a similar parts management role within the automotive industry.
- Strong knowledge of automotive parts, inventory management, and industry best practices.
- Excellent organizational and leadership skills, with the ability to motivate and manage a team effectively.
- Exceptional customer service and communication skills.
- Ability to work in a fast-paced environment and manage competing priorities.
- Proficient in using dealership management software such as CDK and Xtime.
- High school diploma or equivalent; post-secondary education in automotive management or related field is considered an asset.
- A valid class 5 driver’s license is required.

**What We Offer**:

- Competitive salary, benefits package and pension plan.
- Opportunity for career growth and development.
- A positive and supportive work environment.
- Employee discounts on products and services.
- Ongoing training and professional development opportunities.

If you are searching for an opportunity to grow your career while adding value to our team - this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

**Dilawri Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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