Customer Service Specialist

6 months ago

Coquitlam, Canada Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

**The Opportunity**:
Are you passionate about enhancing customer satisfaction through excellent service? Do you have a background in natural nutrition and supplements? If so, we want you to be part of our team

At Factors Group of Companies, we don't just create products; we craft experiences that resonate with our customers. Our commitment to Sustainability (people, planet, and profit) is at the core of everything we do. We're a diverse team of creative minds, united by the drive to make a positive impact and revolutionize the industry.

We are a well-established and growing BC business and one of Canada’s leading manufacturers of nutritional supplements, dedicated to enhancing the wellbeing of our customers.

**You’re good at**:

- Addressing Customer and Sales Representative inquiries with a friendly demeanor.
- Providing excellent customer service and ensuring the best resolution for highest satisfaction.
- Demonstrating strong problem-solving skills by investigating discrepancies and tracing missing shipments.
- Managing various responsibilities, from verifying customer account details to processing credits and returns, with ease.
- Working cooperatively and respectfully with team members, following all given instructions, procedures and safety policies.

**What you have**:

- A Registered Holistic Nutritionist (RHN) or Certified Nutritional Practitioner (CNP) qualification, along with a Bachelor’s degree in science, nutrition, or a related field.
- Two (2) years of experience in natural nutrition and supplement industry, showing knowledge of industry trends.
- Advanced written and verbal communication skills in English, with proficiency in French as an asset.
- Strong skills in customer service, coupled with ability to handle high-profile and demanding customer accounts.

**What’s in it for you**:

- Opportunity to work with a leading Nutraceutical manufacturer committed to enhancing customer wellbeing through Research and Development.
- Be part of a cooperative and sustainable workplace that values customers, employees, suppliers, and communities.
- Engage in continuous learning, staying updated on industry trends and programs.
- Enjoy a supportive team environment where your contributions are valued and recognized.

**What you get**:

- A competitive salary commensurate with your skills and experience.
- A comprehensive benefits package prioritizing your health and wellbeing.
- Work in a dynamic and challenging environment that encourages, creativity, problem-solving, and personal growth.
- Contribute to the mission of improving lives through the development and delivery of effective nutritional products.
- Make a positive impact on customer satisfaction, supporting the company’s dedication to enhanced well-being.

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

  • Customer Service Specialist

    6 months ago

    Coquitlam, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Customer Service Specialist

    6 months ago

    Coquitlam, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Customer Service Specialist

    1 month ago

    Port Coquitlam, Canada RespLabs Medical Inc. Full time

    At Resplabs Medical we offer cpap therapy products and services for sleep apnea patients helping them live a longer, healthier and happier life. If you are passionate about making a profound impact on the quality of patients’ lives, please apply, we would love to hear from you. **Customer Service Specialist** Customer Service Specialists are responsible...

  • Customer Service Specialist

    1 month ago

    Port Coquitlam, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000

    At beBee Professionals, we are looking for a Customer Service Specialist to provide top-notch service to our customers in Port Coquitlam. In this role, you will be responsible for greeting and assisting customers, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge...

  • Customer Service Specialist

    6 months ago

    Port Coquitlam, Canada Kirmac Full time

    Kirmac is a family owned and operated leader in the collision repair industry. Founded in 1973, Kirmac Collision & Autoglass' team members provide excellent customer service and quality repairs and turn the unfortunate situation of having an accident into a positive, lasting impression for our customers while supporting B.C Children's hospital through Kirmac...

  • Customer Service Specialist

    6 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $6.7 billion in assets and 120,000 members. With 26...

  • Customer Service Specialist

    6 months ago

    Port Coquitlam, Canada Kirmac Collision and Autoglass Full time

    Kirmac is a family owned and operated leader in the collision repair industry. Founded in 1973, Kirmac Collision & Autoglass' team members provide excellent customer service and quality repairs and turn the unfortunate situation of having an accident into a positive, lasting impression for our customers while supporting B.C Children's hospital through Kirmac...

  • Customs Specialist

    6 months ago

    Coquitlam, Canada Pantos Logistics Canada Inc. Full time

    **Job description** **Company Summary** Pantos Logistics Canada Inc. provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company’s expertise includes custom brokerage, production, storage, and in-bound/out-bound via various modes of...

  • Customer Experience Specialist

    6 months ago

    Coquitlam, Canada Unlimited Gaming Tech Full time

    _**POSITION : UGT CUSTOMER EXPERIENCE SPECIALIST**_ - Unlimited Gaming Tech_ **At Unlimited Gaming Tech we strive to provide a wide variety of affordable electronics, through Canada wide e-commerce.** Duties include but are not limited to: - Testing open-box products to ensure item’s integrity is in tact, prior to selling. - Create marketplace online...

  • Dental Receptionist

    6 months ago

    Coquitlam, Canada Tricities dental specialist Full time

    Dental receptionist / Treatment coordinator Tricities Dental Specialist in Coquitlam is looking for a full time dental receptionist / treatment coordinator to join our fantastic team! Monday to Thursday 730-430pm We are a multi specialty office Periodontic ,Prosthodontic and Endodontic - Verify insurance coverage and assist patients with insurance-related...

  • Customer Service Advisor

    6 months ago

    Coquitlam, Canada ScanDesigns Full time

    ScanDesigns was founded in 1976 and is a locally owned family-run company. We have 6 stores and a main distribution centre. We are looking for a **Customer Service Associate** to work closely with our Warehouse Manager at our Distribution Centre. Your primary role will be the go-to person for all customer service issues and be considered the resolution...

  • Customer Service Advisor

    6 months ago

    Coquitlam, Canada ScanDesigns Full time

    ScanDesigns was founded in 1976 and is a locally owned family-run company. We have 6 stores and a main distribution centre. We are looking for a **Customer Service Associate** to work closely with our Warehouse Manager at our Distribution Centre. Your primary role will be the go-to person for all customer service issues and be considered the resolution...

  • Customer Service Specialist

    6 months ago

    Coquitlam, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve...

  • Customer Support Specialist

    1 week ago

    Coquitlam, British Columbia, Canada Safe Fleet Full time

    About the RoleAt Safe Fleet, we prioritize customer satisfaction by providing top-notch support. As a Customer Support Specialist, you will play a vital role in ensuring our sales team delivers exceptional service to our customers.Key Responsibilities:Provide timely and effective responses to customer inquiries regarding quotes, orders, and servicesProcess...

  • Customer Service Representative

    1 week ago

    Port Coquitlam, British Columbia, Canada McDonald's Full time

    About the RoleWe are seeking a motivated and friendly individual to join our team as a Customer Service Representative or Food Preparation Specialist.This part-time opportunity is perfect for those who enjoy working in a fast-paced environment and providing excellent customer service.

  • Customer Service Associate

    2 weeks ago

    Port Coquitlam, British Columbia, Canada Aramark Full time

    About the RoleAs a Customer Service Associate - Food and Beverage Specialist at Aramark, you will play a vital role in ensuring exceptional customer experiences across our locations. This is an exciting opportunity to join a dynamic team and develop your skills in food service, customer interaction, and teamwork.We are seeking individuals who possess...

  • Customer Service Specialist

    2 months ago

    Coquitlam, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Coquitlam, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...

  • Nfd Customer Service

    5 months ago

    Coquitlam, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...

  • Customer Services Representative

    6 months ago

    Coquitlam, Canada BMO Financial Group Full time

    1161 The High Street, Unit 1 Coquitlam British Columbia,V3B 7W3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customs and Logistics Specialist

    5 months ago

    Coquitlam, Canada AMPCO Manufacturers Inc. Full time

    **About Ampco**: AMPCO Manufacturers Inc. is a diversified Printing Company that has achieved excellence for over 50 years and is headquartered at our 63,000 square-foot facility in Coquitlam, British Columbia. A privately-owned and operated company, we make quality components such as durable labels, decals, nameplates, overlays, wide format digital graphics...