Nfd Customer Service

5 months ago


Coquitlam, Canada Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

Are you passionate about enhancing customer satisfaction through excellent service? Do you have a background in natural nutrition and supplements? If so, we want you to be part of our team

At Factors Group of Companies, we don't just create products; we craft experiences that resonate with our customers. Our commitment to Sustainability (people, planet, and profit) is at the core of everything we do. We're a diverse team of creative minds, united by the drive to make a positive impact and revolutionize the industry.

We are a well-established and growing BC business and one of Canada’s leading manufacturers of nutritional supplements, dedicated to enhancing the wellbeing of our customers.

**You’re good at**:

- Addressing Customer and Sales Representative inquiries with a friendly demeanor.
- Providing excellent customer service and ensuring the best resolution for highest satisfaction.
- Demonstrating strong problem-solving skills by investigating discrepancies and tracing missing shipments.
- Managing various responsibilities, from verifying customer account details to processing credits and returns, with ease.
- Working cooperatively and respectfully with team members, following all given instructions, procedures and safety policies.

**What you have**:

- A Registered Holistic Nutritionist (RHN) or Certified Nutritional Practitioner (CNP) qualification, along with a Bachelor’s degree in science, nutrition, or a related field.
- Two (2) years of experience in natural nutrition and supplement industry, showing knowledge of industry trends.
- Advanced written and verbal communication skills in English, with proficiency in French as an asset.
- Strong skills in customer service, coupled with ability to handle high-profile and demanding customer accounts.

**What’s in it for you**:

- Opportunity to work with a leading Nutraceutical manufacturer committed to enhancing customer wellbeing through Research and Development.
- Be part of a cooperative and sustainable workplace that values customers, employees, suppliers, and communities.
- Engage in continuous learning, staying updated on industry trends and programs.
- Enjoy a supportive team environment where your contributions are valued and recognized.

**What you get**:

- A competitive salary commensurate with your skills and experience.
- A comprehensive benefits package prioritizing your health and wellbeing.
- Work in a dynamic and challenging environment that encourages, creativity, problem-solving, and personal growth.
- Contribute to the mission of improving lives through the development and delivery of effective nutritional products.
- Make a positive impact on customer satisfaction, supporting the company’s dedication to enhanced well-being.

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.



  • Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Coquitlam, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Coquitlam, Canada Aarcomm Systems Full time

    Aarcomm Systems is an electronics design and manufacturing company focused on providing next generation radio remote controls for mobile construction and utility equipment. We are a fast-growing technology company looking for exceptionally motivated people who love to see the impact of their work on a daily basis, who are driven to ensure the success of the...


  • Coquitlam, Canada Aarcomm Systems Full time

    **About us** Aarcomm Systems is an electronics design and manufacturing company focused on providing next generation radio remote controls for mobile construction and utility equipment. We are a fast-growing technology company looking for exceptionally motivated people who love to see the impact of their work on a daily basis, who are driven to ensure the...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Coquitlam is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer transactions, providing exceptional customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include handling customer inquiries, providing product information, and resolving complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time

    Job Summary:The Customer Service Advocate will be responsible for responding to customer inquiries, resolving customer complaints, and providing support to clients. The successful candidate will also be responsible for developing and maintaining relationships with clients.Key Skills:Excellent communication and interpersonal skillsAbility to work...


  • Coquitlam, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...


  • Coquitlam, Canada Natural Factors Full time

    As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative...


  • Coquitlam, Canada Camfil Canada Inc Full time

    **About us** Camfil is a global leader in clean air solutions and a leading manufacturer of premium clean air products and has been helping people breathe clean air for more than half a century. We firmly believe that the best solutions for our customers are the best solutions for the planet too. Job Overview: We are seeking a highly motivated and...


  • Coquitlam, Canada Camfil Canada Inc Full time

    **About us** Camfil is a global leader in clean air solutions and a leading manufacturer of premium clean air products and has been helping people breathe clean air for more than half a century. We firmly believe that the best solutions for our customers are the best solutions for the planet too. Job Overview: We are seeking a highly motivated and...


  • Coquitlam, Canada ScanDesigns Full time

    ScanDesigns was founded in 1976 and is a locally owned family-run company. We have 6 stores and a main distribution centre. We are looking for a **Customer Service Associate** to work closely with our Warehouse Manager at our Distribution Centre. Your primary role will be the go-to person for all customer service issues and be considered the resolution...


  • Coquitlam, Canada ScanDesigns Full time

    ScanDesigns was founded in 1976 and is a locally owned family-run company. We have 6 stores and a main distribution centre. We are looking for a **Customer Service Associate** to work closely with our Warehouse Manager at our Distribution Centre. Your primary role will be the go-to person for all customer service issues and be considered the resolution...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

    As a Customer Service Associate at beBee Professionals, you will play a vital role in providing exceptional service to our customers. Your responsibilities will include greeting and assisting customers, maintaining product knowledge, and processing transactions. To be successful in this role, you will need a high school diploma, excellent customer service...


  • Coquitlam, Canada Trifecta plumbing & hvac Full time

    Calling all happiness heroes and chat champions! Are you a vibrant ball of energy, fueled by the power of laughter and the joy of helping others? Well, prepare for the ultimate job extravaganza because we're hiring for the most epic role ever: Customer Service Rockstar! Our company is all about creating a work environment that's happier than a unicorn at a...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled Food Counter Attendant to join our team at beBee Professionals. As a key member of our food service team, you will be responsible for delivering exceptional customer service, preparing food items, and maintaining a clean and organized food counter.Key ResponsibilitiesCustomer Service: Greet customers, take orders...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Coquitlam. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...


  • Coquitlam, Canada Waste Connections of Canada Full time

    **Waste Connections of Canada** is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a **Customer Service Representative (CSR)** at our office in...


  • Coquitlam, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a Customer Service Representative (CSR) at our office in Coquitlam,...


  • Coquitlam, Canada Benjamin Moore Vancouver Full time

    **WHO WE ARE** The Benjamin Moore Vancouver group has been selling paint and decorating products in the Greater Vancouver Area for over 20 years. Starting from a single store at the tail end of the 90s, the group has grown to be Western Canada’s largest Benjamin Moore retail group by focusing on excellent customer service and evolving its assortment and...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to work at our food counter in Coquitlam. As a key member of our team, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service.Key Responsibilities:Taking customer orders and preparing food items to their specifications.Maintaining a clean and...