Guest Services Attendant

3 days ago


Calgary, Canada Trico Centre for Family Wellness Full time

Guest Services Attendants

(Part-time)

The Guest Services Attendants are responsible for welcoming all customers into our facility and
creating an inviting and friendly atmosphere for visitors. They handle cash work with
admissions, memberships, program registration, product sales, and rental revenues. If you
enjoy working with people and providing a great service experience for our visitors, we are
looking for you We have some day time hours and predominantly evening, weekend and
holiday availability for reliable and service-oriented individuals.

**Qualifications:
- Previous customer care experience
- Experience handling cash flow duties
- Word, Excel and Recreation Software System experience with the ability to switch

between different programs quickly
- Flexible schedule to work evenings and weekends depending on shift requirements
- A strong sense of urgency when assisting guests
- Able to multi-task and work independently
- Current First Aid and CPR required
- Basic Security Clearance Mandatory at time of hire
- Ability to make decisions when required
- Detail oriented, with a high level of accuracy
- Able to handle customer queries and complaints in a professional manner***
- Must be punctual, reliable, and dependable
- Excellent communication skills
- Friendly, enthusiastic
- Hardworking, professional and a team player
- High School Diploma

**Duties & Responsibilities:
- Greet customers and offer tours to all inquiring guests
- Process program registrations, membership sales and admissions
- Update and maintain necessary training required of the position
- Attend required staff meetings and training sessions.
- Answer telephone enquiries in a positive and friendly manner and follow up with phone

calls when required
- Keeps informed by reading and inputting information into the communication binder
- Complete daily functions within the Guest Services Department
- Maintain a clean and organized work station

**What we offer:
- A great part-time opportunity and stable work environment
- Free facility membership and discounted registration on programs
- A fun, positive and respectful work environment
- Evening and weekend shifts available

**Closing Date**:Open until filled

**Location**: 11150 Bonaventure Drive SE
Only those individuals selected for an interview will be contacted. No phone calls please. Thank
you for your interest in Trico Centre for Family Wellness. We are an equal opportunity employer.
**Trico Centre for Family Wellness**
**11150 Bonaventure Dr. SE**

**Calgary, AB T2J 6R9
**Attention: Guest Services Coordinator**

**Fax: 403-278-7573


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