Family Support/ Supervised Access and Associated

2 days ago

North Vancouver, Canada Westcoast Family Centres Full time

We are proud and honoured to offer services on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), Kwikwetlem (kʷikʷəƛ̓ əm) First Nations.

**Opportunity**:
Cases range from seeing a family one or two times per week for 8 to 12 weeks.

**Responsibilities**:
Reporting to the Family Preservation and Support Services Programs and Services Manager, this team member will be responsible for the following functions:

- Conducting and completing detailed assessments for clients referred from multiple agency streams.
- Assessing, screening, referring, and linking individuals to internal and community resources as needed.
- Compiling and gathering collateral information.
- Participating in integrative case management meetings as needed to determine outcomes for individuals referred to the Agency.
- Consulting with the Ministry for Children and Family Development to co-ordinate and deliver services as needed.
- Communicating and coordinating relevant client information with agency staff across departments.
- Attend as-needed weekly meetings for the intake, transition, and discharge of quick response clients.
- Provide interventions and brief counselling supports to individuals experiencing crisis.
- Provide a quick response to urgent situations that arise for clients over evenings and weekends as needed.
- Linking individuals with urgent needs to immediate resources (i.e. securing food resources, financial assistance, and housing).
- Developing and delivering family-parent support education groups.
- Schedule, supervise, and report parent-child interactions in a safe, secure, and supportive environment.
- Provide coaching, modelling, and education within supervised access settings.
- Provide consistent and safe transportation services for children and youth who may have behavioral challenges and developmental disabilities.
- Enable children and families to promote, strengthen, and nurture appropriate, positive relationships with one another.
- Report all parent-child interactions for safety and appropriateness.
- Set up visit space with age appropriate activates, mindful of the child’s development stage.
- Assess and intervene during visits should any safety concerns arise.
- Effectively communicate with family members and social workers.
- Provide timely reports and be prepared to testify about this in court, if necessary.
- Maintain files in accordance with the accreditation standards.
- Work with families with diverse cultural backgrounds.
- Work with at-risk and marginalized families within the community.
- This position involves flexible hours including evenings, weekends, and statutory holidays to accommodate the needs of clients, as well as covering when staff are off.
- Other duties as assigned.

**Skills You Bring**:

- 3 years’ experience or relevant B.A. with 3 years’ experience in family preservation/ reunification preferred.
- Experience working with families who may present multiple service needs related to poverty, addictions, violence, child abuse or neglect, and mental health issues.
- Strong counselling, program planning, and communication skills.
- Knowledge of child development, positive parenting, and family dynamics.
- Excellent verbal, written and interpersonal skills and ability to manage conflict.
- Flexible in working from home or in the office.
- Ability to pick up essential items for clients and drop them off.
- An understanding of integrated case management.
- Computer proficiency - MS Office, ERP/CRM software systems (e.g. Sohema).
- Bilingual or multilingual preferred.

**Requirements**:

- Relevant M.A. degree (i.e., Social Services, Counselling Psychology) an asset.
- Current Standard First Aid with CPR & AED Level C certificate.
- Valid Driver’s License with satisfactory driving record and use of own vehicle.
- Satisfactory Criminal Record Check.

**Why Work for Westcoast**:
Be part of a grassroots community-based agency committed to developing and strengthening our community together. As a Westcoast employee, you will benefit from:

- An opportunity to be a part of a hands-on mentoring experience, through role-modeling and
- Making a difference in your local community
- A chance to do meaningful work with a committed team of professionals.
- Contribute to our commitment to being an inclusive and culturally safe environment for all.
- Join us in being allies to Indigenous peoples, on our journey to reconciliation.

**About Westcoast Family Centres**:
Westcoast Family Centres Society (Westcoast) is a multi-service community-based non-profit organization delivering child-centered, evidence-based programs and services to children and families in the Lower Mainland. Our mission is to strengthen and develop healthy relationships between children, their families, and their communities. Our programs and services aim to address the unique and varied challenges faced by vulnerab

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