District Manager

2 weeks ago

Ottawa, Canada Cash 4 You Corp. Full time

**About Us**:
Cash 4 You is a rapidly expanding company operating at the intersection of Retail, Technology, and Financial Services. Recognized as a leader in the consumer financial service industry for nearly two decades, we've funded over $1Billion in loans, leveraging our retail, mobile, and digital channels. Our strength lies not just in our services but also in our exceptional people.

We are seeking a motivated, results-driven District Manager to join our team. As a District Manager, you will lead a network of branches comprising Branch Managers and Lending Specialists (CSRs), driving the growth goals of your business unit and contributing to our strategy of doubling our business over five years. You'll focus on exceptional customer service, coaching and developing your team, and partnering with cross-sell business partners.

**Key Responsibilities**:

- Work with branch managers to create a vision and plan focusing on outstanding customer service, aligning the team with Cash 4 You’s vision, values, and strategies.
- Lead the sales efforts and growth goals of your business unit.
- Coach, train, and develop managers, focusing on operational efficiency, implementing performance objectives, and delivering exceptional customer service.
- Execute all applicable risk programs (Credit, Operational, Regulatory Compliance, and loss prevention) to ensure strong risk management and compliance with Cash 4 You policies and procedures.
- Develop strategic partnerships and cultivate new sales channels to drive top-line growth.
- Analyze metrics, manage the loan portfolio, and ensure rigorous expense management to increase shareholder value.

**Required Qualifications**:

- 5+ years of Multi-Unit Management experience in retail, financial services, or specialty business.
- 5+ years of customer interaction experience, with the ability to assess and meet customer needs and resolve customer problems.
- Direct leadership experience with proven ability to coach, train, and develop high-performing teams.
- Strong interpersonal and communication skills, able to interact with all organizational levels and present to various management levels.

**Key Job Expectations**:

- Execute effectively in a fast-paced, high-demand, high-change retail environment while balancing multiple priorities.
- Foster a customer-centric culture, balancing strong customer relationships with robust risk management and compliance.
- Demonstrate willingness to go above and beyond, including working on weekends and holidays as needed.

Cash 4 You offers competitive remuneration and a collaborative work environment.

**Job Types**: Permanent, Full-time

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Retention bonus

Work Location: In person

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