Animal Health Customer Service Specialist

1 week ago


Cambridge, Canada GVF Group of Companies Full time

**Who we are**:
In 1996, Farmers Depot was established within the GVF group of companies. Since then, Farmers Depot has grown to be a complete animal health and equipment supplier for livestock producers providing over two thousand quality animal health products at a competitive price with next day delivery, and product support.

Ours is a family business that cares about its employees and its community. We make sure that all our staff get what the best in class team members deserve: benefits, good wages, and respect. Whether through our charitable work, or our dedication to staff, GVF is committed to living out our principles and values.

**The role**:
Farmers Depot is looking to add a full-time Animal Health Customer Service Specialist to join our team in Cambridge, ON. We’re looking for a highly motivated and dedicated person to deliver an amazing experience to customers by helping to answer their questions and solve their problems over the phone, in person and online. If you enjoy building relationships, enhancing and delivering superior customer service and have an interest in farming, this job is for you

This is a full-time position based out of 455 Dobbie Drive, Cambridge, Ontario. The hours for this position are Monday to Friday 8:00am to 5:00pm.

**Customer service philosophy**:
We serve as if we were farming with the customer, like their bottom line mattered just as much as our own. We must be easily reached by our customers and provide an enjoyable, convenient shopping experience that allows them to find the products they need quickly. Every interaction that a customer has with the Farmers Depot brand should be a positive one.

**What you'll do**:

- Pick orders from time to time in the warehouse for next day delivery if required.
- Deliver positive, outstanding, and friendly customer service.
- Build positive relationships and support the needs of swine, dairy, beef, poultry, sheep, and cash crop farmers.
- Attend trade shows as needed.

**Your background includes**:

- Background in the farming or agriculture industry and a passion for animals
- 3+ years relevant experience delivering superior customer service
- A strong customer service mentality
- Excellent written and oral communication and interpersonal skills
- Highly developed problem-solving skills, organizational skills, and an ability to bring solutions to the customer
- Eager to learn, quick to learn, and very efficient
- Keen eye for detail and completing tasks with a high level of accuracy
- Ability to work independently and as a part of a team
- Good knowledge of Microsoft Office - Word, Excel, PowerPoint, Outlook
- Experience working with Microsoft Dynamics GP is an asset

**Why work with us**:

- Extended health and dental benefits
- RRSP matching program
- Profit sharing bonus
- Donation matching program
- Store discount at Valley Feeds

**How we behave**:

- **Passion**: Serving customers innovatively and well.
- **Humble Confidence**:Confidently choosing to forgo our status, deploy our resources and use of influence for the good of others before ourselves.
- **Integrity**:Consistently honest while honouring commitments with our customers, co-workers and suppliers.
- **Professional**:Committed to excellence in the way we lead, serve and relate.
- **Caring**:With a servant heart, truly caring for customers and co-workers. Find satisfaction in assisting with others’ challenges and joy in witnessing their success.



  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: In 1996, Farmers Depot was established within the GVF group of companies. Since then, Farmers Depot has grown to be a complete animal health and equipment supplier for livestock producers providing over two thousand quality animal health products at a competitive price with next day delivery, and product support. Ours is a family business...


  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: In 1996, Farmers Depot was established within the GVF group of companies. Since then, Farmers Depot has grown to be a complete animal health and equipment supplier for livestock producers providing over two thousand quality animal health products at a competitive price with next day delivery, and product support. Ours is a family business...


  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: In 1996, Farmers Depot was established within the GVF group of companies. Since then, Farmers Depot has grown to be a complete animal health and equipment supplier for livestock producers providing over two thousand quality animal health products at a competitive price with next day delivery, and product support. Ours is a family business...


  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: The GVF Group of Companies empowers farmers to produce meat, milk, and eggs profitably and sustainably for the advancement of human lives, nutrition and health. Founded in 1960, Grand Valley Fortifiers specializes in the formulation, manufacture and sale of high quality, leading-edge mineral premixes for swine, dairy, beef and poultry...


  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: In 1996, Farmers Depot was established within the GVF group of companies. Since then, Farmers Depot has grown to be a complete animal health and equipment supplier for livestock producers providing over two thousand quality animal health products at a competitive price with next day delivery, and product support. Ours is a family business...


  • Cambridge, Canada Preston Animal Clinic Full time

    Rock Star Veterinary Customer Service Representative wanted! Chances are, if you’re looking at this job posting, you love animals - but do you love their Pet Parents too? We offer a competitive wage, excellent health and dental benefits, uniform allowance, continuing education allowance as well as the perk of working in a happy, healthy environment with...


  • Cambridge, Canada Main Street Animal Hospital Full time

    *Job Overview* We are currently looking for an Animal Care Attendant (ACA)/ Veterinary Assistant (VA) interested in working in a fast - paced, fun environment. Main Street Animal Hospital is a moderately sized clinic with 4 veterinarians and a large client base. We are currently looking to add an energetic, self-starter to our team of dedicated...


  • Cambridge, Canada Animal Hospital of Cambridge Full time

    Position Overview The role of the Animal Care Attendant (ACA) is one that demands great versatility. Your primary objectives are excellent client and patient care at all times. Your time will be divided equally amongst hospital upkeep, caring for pets, and administrative duties such as labelling leashes and carriers and other pet belongings, updating the...


  • Cambridge, Canada Animal Hospital of Cambridge Full time

    **About us** Animal Hospital of Cambridge is a small business in Cambridge, ON. We are fast-paced, professional, and inclusive, and our goal is to provide pets and pet parents with a great experience at every visit.. Our work environment includes: - On-the-job training - Modern office setting - **Working together to build an Amazing Hospital Culture with...


  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: The GVF Group of Companies empowers farmers to produce meat, milk, and eggs profitably and sustainably for the advancement of human lives, nutrition and health. Founded in 1960, Grand Valley Fortifiers specializes in the formulation, manufacture and sale of high quality, leading-edge mineral premixes for swine, dairy, beef and poultry...

  • Vet Tech Assistant

    2 weeks ago


    Cambridge, Canada Cornwall Animal Hospital Full time

    **Overview** We are seeking a dedicated and compassionate Veterinary Technician to join our team. In this role, you will provide essential support to veterinarians in delivering high-quality care to animals. Your expertise in laboratory procedures and animal handling will be crucial in ensuring the health and well-being of our patients. If you are passionate...


  • Cambridge, Canada Parrish & Heimbecker Full time

    New Life Mills Feed Your Future! New-Life Mills is a Canadian-owned manufacturer of livestock nutrition since 1964. With five production facilities and a dedicated team of experts in species management, nutrition and production, our commitment to the best possible inputs, feed, and services for; broiler chickens, eggs, turkey, beef, dairy, and swine, is the...


  • Cambridge, Canada Cambridge & District Humane Society Full time

    **Position Summary** This position is responsible for both Wildlife Animal Control (rescuing sick and injured wildlife), & enforcing City of Cambridge Municipal Animal Control By-laws, regular patrols of communities and parks, responding to emergencies and the sale of dog licenses. All positions report to the Executive Director of the Cambridge & District...


  • Cambridge, Canada Cambridge & District Humane Society Full time

    **Position Summary** This position is responsible for both Wildlife Animal Control (rescuing sick and injured wildlife), & enforcing City of Cambridge Municipal Animal Control By-laws, regular patrols of communities and parks, responding to emergencies and the sale of dog licenses. All positions report to the Executive Director of the Cambridge & District...

  • Vet Tech

    1 week ago


    Cambridge, Canada Bishop Gate Animal Hospital Full time

    **Overview** We are seeking a dedicated and compassionate Veterinary Technician to join our team. In this role, you will provide essential support to veterinarians in delivering high-quality care to animals. Your expertise in laboratory procedures and animal handling will be crucial in ensuring the health and well-being of our patients. If you are passionate...

  • Animal Attendants

    2 weeks ago


    Cambridge, Canada African Lion Safari Full time

    **Animal Attendants**: - About African Lion Safari- We require “ WILD” individuals with positive attitudes who love to work with people. - African Lion Safari is looking to hire dedicated and enthusiastic individuals who take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on...


  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: The GVF Group of Companies empowers farmers to produce meat, milk, and eggs profitably and sustainably for the advancement of human lives, nutrition and health. Founded in 1960, Grand Valley Fortifiers specializes in the formulation, manufacture and sale of high quality, leading-edge mineral premixes for swine, dairy, beef and poultry...


  • Cambridge, Canada CloudStorm Ventures Full time

    EDGEauditor streamlines guest services and minimizes risk for ski resorts by enabling them to keep all their records in a single digital space. Event Caddy is an all-in-one golf tournament management software company that helps charitable and corporate event organizers promote, manage, and run their events through easy-to-use software. Both companies are...


  • Cambridge, Canada GVF Group of Companies Full time

    **Who we are**: The GVF Group of Companies empowers farmers to produce meat, milk, and eggs profitably and sustainably for the advancement of human lives, nutrition and health. Founded in 1960, Grand Valley Fortifiers specializes in the formulation, manufacture and sale of high quality, leading-edge mineral premixes for swine, dairy, beef and poultry...

  • Animal Attendants

    6 days ago


    Cambridge, Canada African Lion Safari Full time

    About African Lion Safari We require “ WILD” individuals with positive attitudes who love to work with people. African Lion Safari is looking to hire dedicated and enthusiastic individuals who take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating...