Operations Team Lead

3 weeks ago


North York, Canada UniUni (Uni Express Inc.) Full time

**About the Role**:
As the Operations Team Lead, you will play a pivotal role in driving our warehouse operations to new heights. Your leadership, planning, and collaboration will be key to ensuring efficiency, safety, and excellence within our dynamic team. Join us and be part of a company that values innovation, integrity, and customer satisfaction.

**Responsibilities**:

- Team Leadership: Lead a team of warehouse associates, focusing on consistent coaching, training, and guidance to ensure a cohesive and high-performing team.
- Productivity Management: Monitor and ensure that productivity and efficiency targets are met, utilizing effective management techniques to motivate personnel.
- Operational Problem-Solving: Address and resolve day-to-day operational challenges, ensuring the timely completion of assigned tasks.
- Employee Training: Implement training programs for new employees, and cross-train existing team members to foster multi-functional skill development.
- Collaboration with Management: Actively collaborate with the Operation management team, participating in key meetings such as start-of-shift briefings and leadership discussions.
- Employee Development Documentation: Maintain detailed records of coaching conversations and development efforts, aligning with company policies and goals.
- Work Environment Cultivation: Foster a positive work environment by promoting clear communication and adherence to company standards and values.
- Safety Compliance: Uphold and enforce safety guidelines within the warehouse, cultivating a culture of safety awareness and compliance among team members.
- Workload Planning and Peak Season Preparedness: Manage and plan the workload to ensure efficiency, while being prepared to schedule and work during peak operational periods, including weekends, to meet business needs.

**Qualifications**:

- A high school diploma or college certificate.
- 2+ years of people management experience, preferably in a warehouse team environment.
- Legal eligibility to work and reside in Canada.
- Physical capability to stand, walk, bend, lift, and perform other tasks required in a warehouse environment.

**Skills**:

- Strong attention to detail and accuracy.
- The ability to hold staff accountable and follow directions.
- Exceptional leadership and organizational skills.
- Proficiency in Microsoft Excel/Google Sheets.
- Excellent verbal communication and interpersonal skills.

**Language**:
Mandarin (required)
English (preferred)

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person


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