Agency Manager

2 weeks ago

Markham, Canada Allstate Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Agency Sales Associate Manager provides support, coaching and leadership to motivate sales agents to achieve profitable sales results. This includes accountability for developing and maintaining a 12 month agency business plan to deliver the highest level plan results and performance metrics.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: In Office

**Benefits to joining Allstate**
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back Job description:
Our team is growing, and we are actively looking to hire an Agency Manager to join our team. Reporting to the Director, Business Development, you will manage the day-to-day operations. You will be responsible for a monthly sales plan, as well as have the vision and drive to build and execute a business plan that encompasses financial, operating, staffing and marketing strategies. You also have the ability to motivate and lead a team of successful sales agents and create centers of influence in the communities where we are present.

**Responsibilities**:

- Develop a quality agency portfolio encompassing finances, operations, recruiting and marketing strategies for the assigned Agency.
- Identify, develop and implement best management practices while establishing and promoting growth by building and expanding centres of influence in the communities.
- Drive and deliver optimal Agency results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all Allstate rules, procedures and standards.
- Lead, coach, motivate and mentor staff ensuring their ability to reach their full potential.
- Develop, recommend and implement rigorous and consistent business plans as well as client retention strategies.
- Deliver the Allstate Brand Value Proposition to ensure our client’s experience a high-quality insurance experience.
- Oversee the management of administrative tasks related to day-to-day operations.
- All other tasks as assigned by Director

**Qualifications**:

- A minimum of 7 years management experience, including at least 2 years successfully managing a sales team or business.
- Must have an OTL license or be willing to obtain one.
- Must be well connected in the community with a strong focus and desire to build a strategic marketing plan for optimal community presence.
- Ability to develop and execute a strategic business plan.
- Demonstrated strong coaching, team building, and interpersonal skills.
- Strategic vision and strong communication and leadership skills.
- Ability to build strong internal and external relationships.
- Demonstrated ability to influence and a superior ability to negotiate.
- Commitment to providing outstanding customer service. Bonus Qualifications:

- Strong knowledge of Allstate’s products and Underwriting guidelines is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

**Skills**

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.®

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