Front Desk Concierge

4 months ago


Maple, Canada Eagles Nest Golf Club Full time

**DESCRIPTION**:
Our team is looking for a Part-time Front Desk Concierge for the upcoming golf season. This role is well-suited for a mature person with a friendly and outgoing personality who can handle various situations in a calm and professional manner. The concierge coverage is required for various shifts from Monday to Saturday, between 8am and 8pm.

**Front Desk Functions include**:

- Ensuring that the front lobby is kept tidy
- Greeting and directing all visitors to waiting area or other areas of the building
- Providing guests with accurate information when dealing with their queries (hours of operation, lago menu items, club closing dates, etc.)
- Being aware of daily bookings and events
- Answering and directing all incoming calls to the appropriate person/department
- Taking and delivering messages as required
- Ensuring that event information, including name of the party, location, and type of event, is available to be passed on to guests with inquiries
- Receiving and sending out courier packages and informing appropriate employee of received packages
- Taking lago restaurant reservations and aiding restaurant staff as required
- Miscellaneous tasks as assigned by Admin staff

**QUALIFICATIONS**:

- High school diploma or equivalent
- General knowledge of administration and office machinery (printer, fax, copier)
- Customer service experience
- Telephone experience and knowledge of Microsoft Office (Outlook, Excel, Word)

**ADDITIONAL ASSETS**:

- Post secondary office administration experience
- Mature person with outgoing and friendly personality
- Excellent organizational ability
- Sensitivity with confidential information
- Must maintain currency of technical knowledge
- Must be available from end of April to early November, with some additional shift during early spring, fall and winter months
- Must be able to cover some day, afternoon/evening and Saturday shifts

**Job Types**: Part-time, Seasonal

**Salary**: $16.55 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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