Project Manager, Transformation Project Management

3 weeks ago

Markham, Canada Markham Stouffville Hospital Corporation Full time

**Land Acknowledgement**:
Oak Valley Health and the Eastern York Region OHT honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.

**COVID Statement**:
**Who you are**:
You are a results-oriented professional with excellent planning, communication, and change management skills
You have vision, flexibility, transparency, honesty and practicality
You are organized, accurate, and able to multi task and meet deadlines
You encompass Oak Valley Health’s core values of Respect, Trust, Commitment, Compassion and Courage

**Who we are**:
The Transformation Project Management Office (PMO) at Oak Valley Health assists in the development of the hospital’s strategy as well as its execution. We manage complex corporate-wide projects that support this strategy while also promoting project management and process improvement standards across the hospital. We are problem solvers committed to building a culture of innovation where good ideas are supported and scaled.

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

**What we need**:
Drawing on project management and change management expertise, the Project Manager within the Transformation PMO will provide leadership and direction in the planning, deployment and evaluation of an exciting new digital health project within the Surgical Services program. In particular, this project will implement new software and clinical workflows that streamline wait list management, scheduling, and collaboration to improve efficiencies and the staff and patient experience.

**Responsibilities include**:
Work with project sponsors and process owners to complete the various elements of a project management plan, including; defining project scope, assumptions, risks, goals and deliverables, and financial resources
Establish the project teams and infrastructure to support project implementation and sustainability
Communicate with, and ensure active engagement of, project sponsors, process owners and team members throughout all project phases
Chair and facilitate project working groups
Ensure that project outcomes align and move strategic goals and business goals towards targets
Measure and report project progress
In collaboration with project sponsors and process owners, manage changes in project scope, identify potential risks and issues, and develop contingency plans
Establish and sustain effective working relationships with key internal and external stakeholders to facilitate and influence process improvement and project management

**Qualifications**:
Undergraduate degree in a relevant discipline (Master’s degree preferred)
Certified Project Management Professional (PMP) preferred
Strong working knowledge of relevant project management tools
Knowledge of hospital operations, with surgical services experience preferred
Experience in digital health and software implementation preferred
Effective planning, organizing and evaluating skills
Relationship building skills and proven ability to manage projects involving stakeholders from diverse areas, levels and organizations
Advanced negotiation and conflict resolution skills to ensure positive outcomes for quality patient care when dealing with internal hospital stakeholders and external partners
Organizational agility and versatility to move comfortably across organizational levels, and influence leaders
Strong facilitation skills and ability to manage group process
Well-developed presentation and writing skills and ability to use tact, diplomacy and persuasion to achieve project objectives
Demonstrated good attendance and performance records with the ability to maintain these same standards
Demonstrates a commitment to a healthy and safe workplace for self

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