Transitions Project Manager

3 weeks ago

Markham, Canada BGIS Full time

**Who We Are**

**SUMMARY
The **Transitions Project Manager **is the main point of contact for managing transitional change initiatives, while maintaining responsibility for project costs, schedule, scope, deliverables, and potential risks and/or known issues. Managed projects for this role include corporate initiatives, new client business, existing client renewals and transformations, and transition-out type activities. The Transitions Project Manager is responsible for executing all assigned projects while contributing to the development and sharing of department and organizational best practices and approaches with both internal and external stakeholders

**KEY DUTIES & RESPONSIBILITIES
**Project Management**
- Responsible for ensuring project objectives are successfully met.
- Prepares and conducts all presentations at the Executive Steering Committee level.
- Executes project and change management planning.
- Follows up with workstream leads on a continuous basis for project plan updates.
- Facilitates internal weekly status update meetings and Executive Steering Committee Meetings.
- Makes decisions on issues/discrepancies escalated from workstream leads.
- Documents RAID updates from workstream leads during weekly status update meetings.
- Creates and maintains all project artifacts (Project Charter, Project Plan, RAID Log, Change Requests, Executive Steering Committee Updates, etc.)
- Maintains document repository for all required client data.
- Tracks and manages project change requests related to scope, budget, schedule, etc.
- Monitors, controls, reports, and evaluates project outcomes.
- Reviews expenditures against budget on a monthly basis with Financial Analyst.
- Coordinates and approves temporary resource requests from workstreams.

**Stakeholder Management**
- Works closely with all relevant stakeholders (i.e. Senior Management, Business Development, Client Representatives, Workstream Leads, and Account Leads) throughout the project lifecycle to identify and mitigate project and service-related issues.
- Escalates potential risks and/or known issues to the Director of Client Integrations and Transitions, Account Lead, Executive Sponsor, and Executive Steering Committee based on critical path milestones.
- Provides cross-functional coordination of workstream leads and Senior Management when mitigation strategies are required.
- Ensures all discovery sessions between multiple stakeholder groups have been completed in a timely manner to identify data requirements and gaps, process changes, etc.

**Change Management**
- Completes risk, impact, and stakeholder assessments as required.
- As part of the change management strategy and approach, collaborates with various workstream leads, Account Team members, and Client Representatives to document and highlight significant changes between previous and current systems, tools, and processes.
- Ensures Communications Plan, Training Plan, and Lessons Learned Sessions are completed during each project.

**KNOWLEDGE & SKILLS
- At a minimum, Bachelor’s degree in an appropriate field of study with 5+ years of project management experience in delivering high-risk projects and/or service transition projects.
- Experience in the delivery of outsourced services is an asset but not required.
- Previous experience with gathering and documenting client and/or business requirements.
- Strong project and change management skills.
- Strong communication, persuasion, interpersonal, and facilitation skills with a proven ability to work in a challenging environment.
- Proven ability to gain results through influence and relationship building as well as demonstrate a drive for results and accountability of business needs.
- Demonstrated ability to lead and work with cross-functional teams (including Senior Management) and decisiveness in resolving business problems while identifying key priorities.
- Strong proficiency with MS Project, Visio, Word, Excel, PowerPoint, and other data management tools (SharePoint, etc.)
- Strong experience with presenting at an Executive level.

**Licenses and/or Professional Accreditation**
- Project Management Practitioner (PMP) designation required.
- PROSCI Certified Change Management Practitioner or equivalent designation is an asset but not required.
- Certified Agile Practitioner (PMP-ACP) or equivalent Agile designation is an asset but not required.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success

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