Store Manager

5 months ago


Victoria, Canada Mobile Klinik Full time

**What does it mean to join Mobile Klinik powered by TELUS?**
- Our goal is to provide Canadians with an excellent experience
- We are passionate about people - our customers, our communities, and our team
- We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

**What’s in it for you?**
- Discounts on the coolest & newest wireless technology here at TELUS
- Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
- Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
- Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
- TELUS pension and share purchase plan
- We provide paid training to ensure your success
- And so much more

**Responsibilities**
- Deliver on key performance indicators and sales targets
- Enable a best-in-class customer experience
- Create an environment where team members feel valued, can grow and function well as a team
- Be the face to the community in the area your store operates
- Develop referral relationships, execute promotions, and ensure top-of-mind awareness for Mobile Klinik
- Lead the team on the customer journey by ensuring the best-in-class repair, care, sales, and services
- Develop expert-level knowledge and lead the execution of the store processes, policies, and procedures
- Manage inventory, including receiving and ordering parts and products, including Certified Pre
- owned phones and accessories, efficiently and effectively

**Working hours and locations**
- Opportunity to work with all of our brands
- Work a flexible schedule, which includes evenings and weekends
- Hours vary by location and time of year
- Shift coverage at nearby locations

**What you can expect after you apply**
- Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

**Base Salary**:$42,000 - $53,000

**Bonus Pay**:Monthly activations bonus and 15% annual performance bonus

**Salary**: $42,000.00-$53,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- sales: 1 year (required)
- retail management: 1 year (required)

Work Location: In person


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