Contract Customer Service Representative

3 weeks ago

Hamilton, Canada AnswerPlus Inc Full time

**Customer Service Representative - Contract**

**Do you want to work for a company that puts the employees first?**

**Who we are**:
AnswerPlus has been in the business of helping people for over 60 years Our success is rooted in supporting our employees by putting them first. We believe providing genuine care starts with promoting it through the culture and community within our call-centers.

At AnswerPlus you will have the opportunity to change lives by being the first point of contact for the callers of our diverse client base. As a customer service representative, you will be creating positive results by answering calls from parents and school administrators and providing them with providing timely, exceptional customer service.

We are looking for motivated people to join our AnswerPlus team. We are running a special project, up to a maximum of 3 months, and are seeking contract employees with the possibility of extension into long term employment.

**THE JOB**:

- Answer Inbound calls only (no sales)
- Provide high quality customer service
- Assist parents and school officials with any inquiries they may have in regard to students bussing arrangements
- Accurately take down details needed by our clients
- Hours of Operation are Monday to Friday, 7am to 7pm
- No Weekends

**W**HO WE NEED**:

- You have a sincere desire to help others. As a CSR you will be a member of a dynamic team that is focused on treating customers with empathy and enthusiasm.
- You are willing to learn new things every day. Our company is growing, and we understand that this requires ongoing opportunities to learn, lead and advance.
- You have strong values. Bringing your real self to work and doing the right thing matters to you. Respect and authenticity shine through your personality, voice, and interactions.
- You are a good listener. Treating each call as a learning experience will help you achieve your goals to deliver memorable service.
- You have a great telephone phone voice and clear, concise, articulation skills.

**WHAT YOU NEED**:

- A quiet dedicated room free from background noise
- High-speed cable/fiber optic internet
- Connection to the computer from the router - not wireless
- Windows PC - No Mac or Chrome Books
- Operating System: Windows 10
- Full, standard-sized keyboard, with Function Keys (F1-F12) and number pad
- Two monitors
- Web cam - This is for internal training purposes
- Up to date anti-virus
- Headset (combination of microphone and headset)
- Unlimited Internet
- Unlimited Canada wide long-distance cell phone plan
- Training will be done via Zoom/Go-To-Meetings/Microsoft Teams

$17.25 per hour to start with paid training. We work in a dynamic team and are looking for people who have a sincere desire to help others as well as the willingness to learn new things every day.

**Our Unique Inbound Call Centre for this position offers**:

- Positive Culture of Celebration, Reward and Giving
- Weekends Off
- Work/Life Balance
- Fun, Events, Food & Caring

  • Contract-to Hire Customer Service Representative I

    3 weeks ago

    Hamilton, Canada IAA, Inc. Full time

    Contract to hire - 6 months IAA, Inc., a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Customer Service Representative I at our facility in North Hamilton, ON IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario,...

  • Customer Service Representative

    4 weeks ago

    Hamilton, Canada Robert Half Full time

    We are offering a contract to hire employment opportunity for a Customer Service Representative in Stoney Creek, Ontario. This role is primarily in the customer service industry, where you will be tasked with responding to customer inquiries, maintaining customer records, and other related tasks.Responsibilities:- Engage in purchase order entry and...

  • Customer Service Insurance Representative

    1 week ago

    Hamilton, Canada Jennifer Book - Desjardins Insurance Agent Full time

    **Customer Service Insurance Representative**: This is a Part time or Full time position with flexible hours working from our office in Hamilton. **Requirements**: Ideally someone who has Customer Service Experience, Experience in Insurance/Financial Services, Excellent Phone skills, Experience with Microsoft, Excellent organizational and ability to Multi...

  • Storage Customer Service Representative

    2 weeks ago

    Hamilton, Canada U-Haul Full time

    **Location**: 1070-1088 Rymal Rd E, Hamilton, Ontario L8W3N6 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Do you enjoy helping others? Are looking for a job that offers the flexibility your schedule needs or are you simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative...

  • Customer Service Representative

    3 weeks ago

    Hamilton, Canada Mr Foxy Online Solutions Full time

    A **Customer Service Representative **is responsible for developing and maintaining positive relationships with customers, ensuring their satisfaction, and driving customer loyalty. They play a crucial role in managing customer interactions, addressing concerns, and implementing strategies to enhance the overall customer experience. **Responsibilities**: -...

  • Storage Customer Service Representative

    2 weeks ago

    Hamilton, Canada U-Haul Full time

    **Storage Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service ensuring...

  • Customer Service Insurance Representative

    2 days ago

    Hamilton, Canada Jennifer Book - Desjardins Insurance Agent Full time

    Customer Service Insurance Representative This is a Part time or Full time position with flexible hours working from our office in Hamilton.Requirements:Ideally someone who has Customer Service Experience,  Experience in Insurance/Financial Services,  Excellent Phone skills,  Experience with Microsoft,  Excellent organizational and ability to Multi task....

  • Customer Service Representative

    3 weeks ago

    Hamilton, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    1 week ago

    Hamilton, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Automotive) On Site **Job Description**: The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and...

  • Customer Service Representative

    3 weeks ago

    Hamilton, Canada Handyman Connection of Hamilton, ON Full time

    **What You Will Receive** - Earn competitive pay depending on your skills, experience and availability - Work during traditional business hours - Professional small office with a friendly touch - Excellent training and support - Business casual attire atmosphere **Responsibilities** - Dedication to excellent customer service - Able to manage small business...

  • Customer Service Representative

    1 week ago

    Hamilton, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) On-Site **Job Description**: The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Canada ProResp, Inc. Full time

    **Client Service Representative** (Medical Administration) **ProResp Hamilton**(Hamilton, Ontario) **Full-time Contract Position **(Monday - Friday 9:00am - 5:00pm) **Duration: 18 months** **Rate**: Starting at $20.90/hr (based upon experience) **Bonus**: 10% bonus upon completion of contract Fulfil your need for meaningful employment with an important role...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Canada Rob Balardo - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: St. Catharines, Ontario Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...

  • Customer Service Representative

    1 week ago

    Hamilton, Canada Trevor Capra - Desjardins Insurance Agent Full time

    **Insurance Customer Service Representative - Desjardins Agent Team Member**: Location: Hamilton, ON Type: Full Time **Position Overview**: Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - Desjardins Agent Team Member. We seek an energetic professional interested in...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Canada Handyman Connection of Hamilton, ON Full time

    **What You Will Receive** - Earn competitive pay depending on your skills, experience and availability - Work during traditional business hours - Professional small office with a friendly touch - Excellent training and support - Business casual attire atmosphere **Responsibilities** - Dedication to excellent customer service - Able to manage small business...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Canada U-Haul Full time

    **Location**: 1070-1088 Rymal Rd E, Hamilton, Ontario L8W3N6 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    3 weeks ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a part-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...

  • Customer Service Representative

    4 weeks ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a part-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...

  • Customer Service Representative

    4 weeks ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...

  • Customer Service Representative

    4 weeks ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls...