Kitchen Supervisor

2 weeks ago


Ottawa, Canada Larga Baffin Full time

**Position Overview**

Reporting to the Kitchen and Assistant Kitchen Manager, the Kitchen Supervisor will be responsible for assisting in leading and supervising the kitchen team (First Cooks, Second Cooks, Prep Cooks, Servers & Dishwashers) and ensuring high quality standards in food production, taste, presentation, and safety. Ability to work both independently and in a team environment, delivering exceptional customer service.

**Key Responsibilities**

**Meal Preparation
- Assists in the execution of menus for all meals provided by Larga Baffin
- Prepares high quality food.
- Works different stations in the Kitchen to ensure proper procedures are taking place.
- Trains staff by showing correct methods of preparation and cleanliness.
- Assists clients with special food requests.
- Provides input on menu options that are healthy and nutritious for clients and staff.
- Understands and communicates food restrictions (when necessary)

**Kitchen Operations
- Assists the Kitchen Managers with ordering supplies and managing inventory.
- Communicates with all departments and outside service providers to ensure client’s needs are met.
- Continuously monitors ways to improve or enhance the client’s quality of care.
- Takes initiative and corrective measure to ensure all necessary meal preparation and meal service tasks are completed.
- Ensures kitchen staff are following procedures and policies for kitchen cleanliness, sanitation, safe food handling, safe equipment use and general health and safety; provides input to the Assistant Kitchen Manager for improving these procedures and policies.

**Culture & Team Supervision
- Supervises meal preparation and meal service activities to ensure food and service quality.
- This includes monitoring temp logs, ensuring daily lists are being completed and takeout meal quality is treated equally as important as the food we serve in the dining room.
- Trains and supervises kitchen staff to ensure food quality and service standards are met.
- Ensures staff are compliant with Larga Baffin’s Health and Safety standards and all policies.
- Provides support to the Kitchen Managers in developing and maintaining department training and/or procedures manuals.

**Education & Experience Requirements
- Previous experience working in an Inuit organization and/or serving traditional country food is an asset.
- 5-7 years of culinary experience with at least 1-2 years of experience supervising a team
- Previous kitchen experience in a hospital or industrial type (buffet style cooking) setting which includes customer service.
- Post-secondary education in culinary arts, hospitality, or related field.
- Safe Food Handling Certification.

**Knowledge, Skills & Abilities
- Knowledge of Inuit culture and values is considered an asset.
- Excellent knowledge of safe food handling, sanitation procedures and food preparation and service.
- Knowledge of food and beverage industry principles, methods, practices, and techniques.
- Knowledgeable about weights, measurements, hygiene, equipment handling, sanitation, and workplace safety.
- Demonstrates a strong orientation for customer service; shows patience and maturity to interact with clients, visitors, and staff tactfully and diplomatically.
- Ability to analyze and interpret the needs of clients and offer the appropriate options and solutions necessary.
- Ability to prepare meals for special dietary needs and understands nutritional restrictions and portion sizes to be served.
- Ability to cook meats, poultry and seafood as well as prepare foods (stock, soups, sauces, etc.) from scratch.
- Standing for an extensive period.
- Must be able to work weekends, holidays, and different shifts.
- Strong organizational/decision making skills and an aptitude for problem solving.
- Strong knowledge of operating and maintaining equipment in a commercial kitchen
- Ability to supervise employees, including organizing, prioritizing, scheduling work assignments and demonstrated ability to motivate and lead a team.
- Strong training, coaching, and mentoring skills are essential.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to build and maintain strong relationships with other members of the kitchen staff, external providers, and clients.
- Able to effectively communicate both verbally and in writing.
- Places a strong emphasis on “doing things right”.
- Beneficiary status with the ability to speak Inuktitut would be considered an asset.

**Priority will be given to qualified Nunavut Beneficiaries. Larga Baffin does not provide housing and is not responsible for re-location costs.


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