Service Manager

4 weeks ago


Grand FallsWindsor, Canada Kelly Ford Full time

Kelly Ford is looking for a Service Manager to join our team in our Grand Falls-Windsor location.

**Required Skills**:

- Experience providing high quality customer support
- Excellent verbal and written communication skills
- Ability to think critically, troubleshoot and multi-task
- Take ownership of customer issues and follow through with possible solutions
- Ability to lead and mentor customer service agents in the areas of sales and customer engagement through empowering leadership
- Experience working with service software, databases and tools (Ex. PBS)
- Analyze statistics and compile accurate reports
- Process and complete accurate warranties
- Awareness of industry developments and best practices to aid in improving services, policies, and procedures.

**Requirements**:

- High school or equivalent
- Drivers License with clean drivers abstract

**Required experience**
- Automotive: 3 years (preferred)
- Customer Service: 5 years (preferred)

Pay: $55,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person



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