Team Lead, Consultation

2 weeks ago


Ottawa, Canada The Professional Institute of the Public Service of Canada Full time

**Division**: National Policy Office

**City**:Ottawa, ON

**Type of position**:Hybrid with shared desk

**Job Term**: Permanent Full-time (35 hours per week)

**Union**:IAM local 3011

**Competition**: 24-26

The Professional Institute of the Public Service of Canada, a national union representing some 70,000 professionals and scientists throughout Canada, requires a **Team Lead, Consultation** for its National Office in Ottawa.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality, particularly equity deserving groups, such as members of the IBPOC, 2SLGBTQIA+ communities, and people living with disabilities.

**What can I expect to do in this role?**

Under the supervision of the Manager, National Policy Office, the Team Lead, National Policy provides functional leadership and guidance to national policy representational staff and provides labour relations representation and advice to the organization on Institute-wide national policy matters and to members on matters of individual and collective represent

**Primary responsibilities**:

- Represent and advise the Institute and support members, groups of members, and stewards in accordance with all applicable federal and provincial legislation, collective agreements, policies, directives and guidelines, and employment benefits plans.
- Review, develop, promote and facilitate the implementation of Institute positions with respect to national policy and group wide issues. Develop and implement communications strategies to raise awareness of these issues.
- Establish priorities and deadlines and ensure efficient and timely service and quality control.
- Provide functional guidance through coaching and direction on more complex assignments, monitoring complex files, and ensuring consistency in approach and adherence to procedures and guidelines. Assign and distribute work to national policy representational staff. Recommend overtime, leave, and similar requests.
- Participate in staffing processes and assist the manager in onboarding and training of new staff.
- Advise and represent the Institute and members in formal and informal labour relations issues and processes including before third party tribunals and in the context of arbitration, grievances, mediation, facilitation, complaints, and conflict coaching
- Review, develop and facilitate the implementation of templates, materials, communications, tools and resources to support labour relations staff and stewards in addressing individual matters pertaining to national policy and group wide issues.
- Ensure labour relations staff are kept abreast of Institute positions and promote consistency in approach in addressing individual matters as they relate to national policy and group-wide issues.
- Participate and represent the Institute on public service wide labour management committees, national working groups, national committees and other fora.
- Negotiate agreements and settlements on behalf of the Institute, individual members, or groups of members on a full range of national labour relations matters.
- Analyze and research jurisprudence, applicable legislation, employer policies, and collective agreements. Communicate the criticality of the impact of this information in the development of national policies.
- Provide advice, guidance, and information to management and internal and external clients on relevant labour relations topics and sensitive issues.
- Conduct appropriate research and prepare all relevant documentation and individuals for formal proceedings on assigned labour relations case.
- Provide advice and assistance to members and stewards who represent the Institute on various formal committees. Participate in the coaching and development of stewards in their roles as representatives and attend meetings when required.
- Conduct or assist in training sessions and promote positive communication, information sharing, and best practices to develop and maintain a qualified steward network.
- Ensure all relevant member case information is created, updated, and maintained in the Institute’s data management systems.
- Contribute to corporate knowledge and communications by providing articles, case summaries, and other related reports with respect to labour relations matters.
- Participate in multi-disciplinary teams assigned to special projects and work collaboratively with employees in other sections.
- May be requested to undertake other related duties as required.

**Knowledge and Experience Requirements**

**Education / Experience**:

- A university degree in labour relations or a related discipline, and
- Five



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