Team Lead

2 weeks ago

Ottawa, Canada Indigo Park Canada Inc Full time

The Team Lead will act as a liaison between the Parking Ambassadors and the Management team. The primary responsibilities of the Team Lead will be to assist in handling day-to-day operations, and leading and supporting the team through training and administrative functions.

Duties & Responsibilities:

- Ensure signage is up-to-date and in correct locations
- Conduct audits of the entire parking lot to ensure that it is in good working condition and taking necessary actions to correct any problems in a timely manner.
- Replenish ticket supply and manage ticket inventory
- Assist customers on how to use pay stations through intercom systems
- Organize and assign cleaning duties to self and others.
- Completes site reports including vehicle counts, end of shift, and others as requested
- Monitor lot and check for parking space availability

Working Conditions:

- Must be able to stand and walk for long periods of time
- Must be able to work outdoors in all weather conditions and frequent exposure to all temperature conditions

Required Qualifications:

- Excellent interpersonal and customer service skills
- Show leadership ability
- Punctual, mature, and reliable

Indigo Park Canada is the leading provider of parking, transportation, logístical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process.

IPC2

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON K1H 7W9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to drive both manual and automatic transmission?

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 3 years (required)

**Language**:

- French (preferred)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

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