Veterinary Assistant

Who we are:
Are you an outgoing and friendly animal lover searching for a new work family? Have you always been interested in a career that will allow you to help much loved pets live long, healthy lives? If so, search no further - this is the position you have been looking for

Main West Animal Hospital, a busy and thriving veterinary group in Welland has an immediate opening for a Veterinary Assistant whose dream job would be helping to care for the pets of their community.

In this position, you will spend the majority of your time assisting the Technicians and Veterinarians with the care and treatment of the pets who depend on us.

**Primary Responsibilities**
- Using best practices to safely restrain pets during exams and treatment.
- Making sure the pets staying in the kennels have clean and comfortable accommodations.
- Preparing mediations with the highest accuracy.
- Updating patient records and notes regarding care in their electronic file.
- Assisting with answering phones
- Communicating with clients about their pet’s visit and care.

**Qualifications**
- A minimum of 2 years of experience providing top-notch customer service both in person and over the phone is strongly preferred. Experience with multi-line phone systems is a plus.
- Strong attention to detail.
- Truly superior verbal and written communication skills with the ability to adapt your style to meet the needs of the person you are communicating with.
- The ability to effectively prioritize and meet multiple requests at one time.
- Must be tech savvy with the ability to learn new software quickly.
- The desire to become part of a fun work family

**Hours & Availability**

**Compensation & Benefits**

Your outstanding client service skills will be rewarded with competitive pay and great benefits that include:
**Financial Benefits**:

- A flexible approach to compensation that will reflect your skillset and future performance
- Tuition Support Program
- Referral bonus program

**Wellness Benefits**:

- Extended Health Care (including vision) and dental coverage
- Supplemental insurance, including disability and life insurance
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program

**Workplace Benefits**:

- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance

**Lifestyle Benefits**
- Ten paid holidays
- Employee Assistance Program
- Employee discount program

**About Us**

Serving family pets of the Welland area, Main West Animal Hospitals offers superior quality veterinary care. This team is passionate about relationships and believes in going above and beyond for the clients and pets we have the privilege of caring for. It’s time to combine your excellent teamwork and customer service skills with your passion for pets. This is your chance to join a friendly, positive team with supportive and caring leaders who are dedicated to your professional growth and development.

**How to Apply**

Did you know that a lot of rabbits think it’s fun to shred paper? We don’t want a playful bunny to tear up the resume you worked hard to create so no need to stop by with a hard copy