Accounts Receivable Clerk

2 weeks ago

Nanaimo, Canada Alsco Full time

Classification: Non-Exempt

Job Summary:
The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts in accordance with company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.

Essential Functions:

- Process customer payments according to company policy.
- Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices and partial payments.
- Provide regular communication to management regarding status of account collections.
- Organize a recovery system and initiate collection efforts.
- Complete monthly and quarterly closing statement processes and create reports.
- Investigate and resolve customer inquiries in a timely manner
- Submit accounts to management for bad debt write off.
- Perform other tasks as required.

Additional Functions:

- May perform some of the other general office functions.

Qualifications:

- Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
- Excellent written and verbal communication skills in English, especially in telephone skills.
- Proven excellent interpersonal skills and ability to work successfully in a team environment.
- Great organizational and multi-tasking skills; detail oriented.
- Show successful experience in the ability to enthusiastically press into action collection efforts.
- Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

**Education**:

- Some business or similar experience.

Typical Physical Activity:

- Physical Demands/Requirements consist of standing, walking, sitting, talking on the phone, occasionally lifting up to 25 lbs., stooping, typing, fine dexterity, hearing and speaking.

Typical Environmental Conditions:

- Indoor offices, meeting rooms of a typical industrial laundry, service center or depot.

Travel Requirements:

- None

Revised: 11/19/2021

**Commis aux comptes débiteurs**

Classification : Non Exempté

Résumé des fonctions:
Le commis aux comptes débiteurs relève du directeur de bureau et il est responsable du recouvrement et de la tenue à jour de tous les comptes de facturation conformément à la politique de l’entreprise. Grâce à d’excellentes aptitudes en communication, il sera en mesure de résoudre les problèmes de comptes débiteurs de façon appropriée et efficace.

Fonctions principales:

- Traite les paiements des clients conformément à la politique de l’entreprise.
- Suit la stratégie de recouvrement de la succursale pour surveiller les comptes des clients pour les factures non payées, les factures omises et les paiements partiels.
- Communique régulièrement avec la direction au sujet de l’état des rapports de perception des comptes.
- Organise un système de recouvrement et mettre en place des efforts de recouvrement.
- Complète des processus de clôture mensuels et trimestriels et crée des rapports.
- Communique avec les clients par téléphone, par courriel, par courrier ou en personne pour prendre des dispositions de paiement pour les comptes en souffrance.
- Effectue la vérification des références de toutes les demandes de crédit et rapporte les résultats à la direction.
- Enquête et résoudre les demandes des clients en temps opportun
- Soumet les comptes à la direction pour les radiations de créances irrécouvrables.
- Envoie les factures par télécopieur ou par courriel aux clients pour paiement.
- Effectue d’autres tâches comme requis.

Fonctions additionnelles:

- Peut exécuter certaines des autres fonctions générales du bureau.
Compétences:

- Maîtrise MS Office, tout particulièrement les feuilles de calcul Excel résumant les comptes en souffrance.
- Excellentes aptitudes pour la communication orale et écrite en anglais, particulièrement au téléphone.
- Excellentes aptitudes établies pour les relations interpersonnelles et capacité à travailler efficacement en équipe.
- Excellent sens de l’organisation et capacité à effectuer plusieurs tâches à la fois, souci du détail.
- Démontre une expérience avérée dans la capacité d’appuyer avec enthousiasme les efforts de collecte.
- Fait preuve d’une bonne compréhension des procédures d’exploitation générales de l’entreprise et est compétent dans la saisie des données.
Éducation:

- Expérience des affaires ou similaire.

Activité physique reliée à l’emploi:

- Les exigences physiques consistent à se tenir debout, marcher, s’asseoir, parler au téléphone, parfois à soulever des poids de 25 lb maximum, se pencher, à saisir des données, à avoir une bonne dextérité, à écouter et à parler.

Conditions environnementales typiques:

- À l’intérieur des bureaux, salles de réunion d’une installation de buanderie industrielle typique, centre de service ou dépôt.

Exigences relatives aux déplacements:

-

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