Building Operator, Residential Properties

7 months ago

Vancouver, Canada Aquilini Properties Full time

**POSITION**:Building Operator, Residential

**DEPARTMENT**: Properties

**REPORTS TO**:Director of Residential Properties

**Company Profile**

Aquilini Group (“AG”) is a diversified family business founded in Vancouver, BC more than 50 years ago with roots in the real estate development and construction industry. Today the company owns and manages an international real estate portfolio that includes commercial and residential properties, hotels, golf courses, vineyards and blueberry and cranberry farms. In addition to its ongoing pursuits in real estate development and construction, AG has expanded its holdings to include assets in the sports & entertainment, renewable energy, aquaculture, tourist attractions, restaurants, and food & beverage industries.

**Job Summary**

The Residential Building Operator will be a key member of the residential property management, maintenance, and service team. This position will be involved in the overseeing the building service and maintenance team regarding building maintenance, tenant service calls, building operations, tenant relations, repairs, and on-call responsibilities throughout the company’s portfolio of residential properties.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
(Other duties may be assigned from time to time)
- Perform service and maintenance activities at the company’s properties.
- Respond and tend to tenant service requests in a professional and timely manner to ensure that effective long-term tenant relationships are built and a consistent high-level of service is provided to the tenants.
- Source and schedule subtrades to when needed.
- Monitor and Maintain building systems
- Display a strong work ethic, a self starter with the ability to work efficiently and productively with limited supervision.
- Communicate with team members and tenants in a thorough and professional manner regarding maintenance and building issues.
- Communicate with senior management, contractors, tenants, and other parties involved with repairs and maintenance activities.
- Perform and delegate routine maintenance activities such as general repairs, lighting replacement, minor plumbing, minor repairs etc.
- Inspecting and performing maintenance programs for the buildings and site equipment (incl. fire, life safety and emergency systems, HVAC, electrical, plumbing, building access, security and video surveillance systems and grounds-keeping equipment) and programs to ensure the property adheres to the existing company policies & procedures.
- Organizing and performing Monthly Fire Alarm Test, Fire Drills and Generator tests.
- Managing the inventory and selection of service and maintenance supplies and items.
- Supporting property management in with project-related activities including coordination of capex projects, tenant improvement work and maintenance projects.
- Initiating and supporting property management in Requests for Proposal (RFP) for third-party service contracts, processing Purchase Orders and payments against third-party invoices pertaining to building maintenance.
- Assist in the formulation of service and maintenance procedures to operate at the most effective levels.
- Respond to all emergencies effectively and efficiently.
- Attend to after hours, on-call requirements.

**REQUIRED EXPERIENCE AND QUALIFICATIONS**:

- Minimum 3 years’ building maintenance experience
- Solid general maintenance and repair capabilities including but not limited to basic plumbing, appliance repair, drywall, light carpentry work.
- Ability to work flexible hours. (on-call and emergency response)
- Valid BC Drivers Licenses and reliable vehicle.
- Reliable, proactive, results oriented and resourceful.
- Effective written and communication skills
- Ability to meet deadlines/excellent organization skills.
- Ability to meet physical demands of the job (i.e. heavy lifting, work on ladders etc.)
- Knowledge of mechanical, electrical, plumbing and HVAC, DDC is an asset.
- Positive attitude and take pride and care in your work.

**SALARY RANGE BASED EXPERIENCE AND QUALIFICATIONS: $60,000 - $75,000/YEAR**

**Experience**: Required
- 3 year(s): Basic building repairs, drywall repair, light plumbing and electrical (Fixture repairs and replacement) Appliance repair an asset

**Skills**: Required
- Detail Oriented
- Technical Literacy
- Work Ethic
- Works Independently

**Behaviors**: Required
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Required
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help

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