Residential Operations Manager

3 days ago


Vancouver, British Columbia, Canada Concert Properties Full time

Your new company, Concert Properties, prioritizes putting people first.

We're deeply invested in improving the lives of those who live and work in our communities. We focus on quality, consistency, and sustainability, driven by passionate people who aim to help everyone feel more connected.

Since 1989, our real estate portfolio has grown to an asset value of $8 billion, featuring condominiums, rentals, seniors' active aging communities, industrial and commercial properties, and public infrastructure projects across Canada.

Your new role

The Residential Operations Manager oversees the administrative and maintenance operations at Fraser Pointe 2, serving both Fraser Pointe 1 & 2, totaling 360 residential units. Key responsibilities include managing on-site and mobile staff, approving vacation requests, addressing personnel issues, and conducting inspections. The role involves overseeing housekeeping, preventive maintenance, and repairs, coordinating with contractors, and ensuring quality standards. The Residential Operations Manager also handles tenant relations, rent collection, and tenancy violations, participates in fire and life safety procedures, supports budget preparation, monitors expenses and revenue, and ensures accurate records.

What You Need to Succeed:

The ideal candidate should have comprehensive knowledge of relevant legislation, building systems, and maintenance, along with excellent communication skills. They should possess leasing and marketing experience, proficiency in computer applications like Microsoft Office and Yardi, and demonstrate strong leadership and multitasking abilities. A clear criminal record and credit check are required, and they must become proficient in various software systems such as Yardi, UltiPro, Keyscan, CCTV, and Suite Spot.

A competitive salary, including a base salary ranging from $65,000 to $80,000, is offered, along with benefits such as four weeks of vacation, extended health benefits from day one, a defined pension, tuition reimbursement, a health spending account, and parking. Additionally, you'll have the opportunity to work for one of the most respected real estate firms in the Canadian market, with a clear path for long-term progression.



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