Clinic Manager

2 weeks ago


Vancouver, Canada Medical Rejuvenation Centre Full time

**We are looking for a responsible and mature Clinic Manager to organize the day to day operations. Your job will be highly important in ensuring the sales team meets its goals of efficiency, customer satisfaction and that the day runs smoothly.**

**Clinic Manager responsibilities include training employees, monitoring inventory and ordering supplies based on demand. You will be dealing with day to day operations of the clinic and be given projects to work on. You will also analyze consumer behavior to ensure our clinic meets and exceeds client expectations.**

**Responsibilities (but not limited to)**:

- **Assist the Business Manager in planning and implementing strategies to attract customers**
- **Completing tasks given from the owner and Business Manager in a timely and appropriate manner**
- **Following up with tasks until they are completed**
- **Training staff members thoroughly and appropriately until the staff is confident**
- **Coordinate daily customer service operations (e.g. sales processes, orders and payments)**
- **Able to cover department positions when short staff (e.g. pick up phones and book clients in)**
- **Ability to keep matters confidential**
- **Monitor and maintain clinic inventory**
- **Provide reports and summaries for Business Manager when needed**
- **Accomplishes department objectives by managing staff; planning and evaluating department activities**
- **Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements**
- **Evaluate employee performance and identify hiring and training needs**
- **Supervise and motivate staff to perform their best**
- **Suggest sales training programs and techniques**
- **Communicate with clients and evaluate their needs**
- **Handle complaints and concerns from customers in a professional manner**
- **Make sure all employees adhere to company’s policies and guidelines**
- **Act as our clinic representative and set an example for our staff**

**Some Requirements**:

- **Proven experience as a Manager or experience in a similar position**
- **Familiarity customer service principles**
- **Strong analytical and critical thinking**:

- **Strong computer skills with the ability to create and analyze reports, spreadsheets and sales statistics**
- **Proficient user of MS Office, Google workspace and Jane.**
- **Leadership and organizational abilities**
- **Interpersonal and communication skills**
- **Problem-solving attitude**
- **Flexibility to work in shifts**:

- **Bachelors Degree (preferred)**

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $48,000.00-$62,600.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)



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