Manager, Clinical Informatics

7 days ago

Vancouver, Canada PHSA Full time

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

**What you’ll do**
- Manages the clinical informatics team and related services by providing clinical informatics strategic expertise towards developing a vision and a roadmap for clinical informatics services and projects.
- Provides clinical informatics leadership to ensure information and communication technology design and future state workflows enable transformation and innovation in clinical practice, education, administration, and research across the continuum of care and across specified programs and/or specialties within PHSA. Facilitates the integration of technologies into clinical practice to enhance efficiency, safety and care quality.
- Leads, collaboratively with the program/specialty and unit leadership, the efforts of clinical change management, development and roll out of effective learning strategies to prepare the sites for implementations and provides expert input towards clinical system design, build and maintenance decisions and implementations.
- Applies and provides informatics expertise to the development and operationalization of a framework to manage, govern, and sustain clinical content. Recommends prioritization for requests that require resourcing. Develops and promotes flexible and sustainable education and training strategies to gain commitment to implemented processes.
- Provides the strategic advice, facilitation and planning related to the clinical transformation and quality improvement efforts that leverage technologies and EHRs.
- Manages the clinical requirement elicitation, translation and prioritization work that guides the selection, design, implementation, maintenance, evaluation and improvement of EHRs.
- Enhances clinical adoption by leading the post-implementation assessment process. Reviews design and usage of information systems with a view to maximize the benefits and to increase patient safety. Evaluates and monitors success to ensure effective implementation of current and future quality initiatives and system improvements. Participates in the development of future state clinical content, workflows, and all necessary linkages to recommend appropriate clinical decision support interventions and future state workflows.
- Provides full scope project management leadership for projects under the assigned Clinical Informatics portfolio including developing detailed project charters and plans; facilitating consensus with stakeholders; coordinating and executing project plans; tracking and reporting on progress and major issues; making recommendations for changes to project scope; and ensuring project deliverables and timelines are met. Acts as a resource to project teams and other staff.
- Recommends capital and operating budget plans for services within the program to the Director. Implements, manages, and assumes responsibility for approved capital and operating budgets taking corrective actions as necessary. Monitors expenditures and performs variance analysis and reporting.
- Develops an evaluation process that includes identification of key performance indicators (KPIs), data collection, analysis, monitoring system reports, and sharing, and escalation of these as appropriate at the program/specialty level. Facilitates the validation of these KPIs for measurement of process and outcomes, and ensures they are incorporated into system configuration. Uses these measures to monitor adoption and transform clinical practices.
- Supervises staff, establishing clear definitions of responsibility for each team member; reviews workload assignments and adjusts resources according to workload. Selects, directs, evaluates, disciplines, and terminates staff in accordance with policies. Establishes work expectations and evaluates performance. Acts as a mentor for the clinical informatics team and provides coaching where required.
- Provides leadership support to the clinical informatics governance committees within the health organization/department/program and participates in provincial committees and initiatives that impact clinical system technologies.
- Ensures the development and appropriate approval of policies, procedures, and measures to evaluate the effectiveness and efficiency of clinical informatics services.
- Provides oversight and supports the functions of the clinical informatics team to ensure data quality standards are being assessed and continuous improvements are being made to meet the standards. This includes error correction/data integrity activities and audit processes to ensure quality data collection a

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