Business Account Specialist
3 months ago
**The Role: Business Account Specialist(In-person)** We are searching for ambitious individuals ready to lead by example. As a Business Account Specialist, you will be pivotal in delivering the brand experience our client expect, driving results, and educating them on our array of programs.
**Key Responsibilities**:
- Manage inbound and outbound sales calls, quote prices, and place orders
- Achieve and exceed sales goals
- Track booking statuses and accurately enter bookings
- Address client inquiries regarding pricing and training availability, and follow up on payments
- Emphasize and ensure exceptional client satisfaction
- Stay informed about all company communications, processes, and procedures
- Maintain a high level of product knowledge, including current technology trends
- Provide top-notch service that exceeds client expectations
- Strong understanding of needs and sales process
**Skills and Qualifications**:
- Minimum 1 year of sales experience
- Prior call center and client retention experience is a plus
- Exceptional written and verbal communication skills
- Proficiency in building client relationships over the phone
- Strong active listening skills
- Ability to engage well with diverse personalities
- Proficient multitasking abilities
- Strong decision-making skills
- Flexibility in working varying shifts or additional hours
- Comfortable handling high call volumes and managing time efficiently
- Ability to uncover client needs and hidden needs
- Strong follow up direct reports on closing the loop with clients
*
**Required Skills**:
- A genuine passion for helping people
- Persuasive sales abilities
- Confident and assertive demeanor
- Skills in overcoming objections
- Effective problem-solving and critical thinking
- Adaptability
- Ability to thrive in a fast-paced setting
- A strong results-driven mentality
- Coachability
- Tech Savvy
- Product Knowledge
- Cold Calling
**Job Type**:
- Full-time, Permanent
Pay: $42,000.00-$80,000.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Thornhill, ON L4J 2L1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you worked in B2B sales before? If yes, please provide a brief description of your experience. Alternatively, please write N/A if you have not. **REQUIRED**
**Education**:
- Secondary School (preferred)
**Experience**:
- B2B sales: 4 years (required)
- Cold calling: 1 year (required)
- Lead generation: 1 year (preferred)
**Language**:
- English (required)
Willingness to travel:
- 25% (preferred)
Work Location: Hybrid remote in Thornhill, ON L4J 2L1
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