Accounts Receivable Specialist

6 months ago

Thornhill, Canada Galderma Full time

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we’re in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Account Receivable Specialist

Location: Thornhill, CA

**Job Description**:
As an AR Specialist with a focus on advanced credit and collections, this role is pivotal in optimizing the Order to Cash process ensure a seamless customer journey. This position will contribute in the overseeing of efficient Accounts Receivable management, strategic credit decisions, and advanced collections strategies to ensure optimal cash flow and financial health. We seek an individual with exceptional communication abilities, a proactive mindset, the capacity to excel in a dynamic, high-volume transactional environment, and the skill to manage multiple tasks efficiently, meeting both internal and external deadlines established by stakeholders.

Key Responsibilities
- Evaluateand managecredit exposure, collaborating with sales teams to optimize credit decisions within the Galderma’spolicies.
- Provide high quality service to key customers and internal stakeholders by demonstrating and upholding Galderma’s commitments to the ‘Customer Journey’
- Your expertise in Oracle Cloud and Order-to-Cash (“O2C”) processes will ensure client satisfaction and efficient order processing.
- Develop and maintain positive and trust-based relationships with customers and respective sales representatives.
- Participate in the implementationofadvanced collections techniques utilizing various tools to optimize cash flow and minimize outstanding receivables.
- Leverage collection analytics for prioritizing and streamlining effective collection efforts.
- Utilize Oracle Cloud functionalities for efficient AR operations and stay updated on system enhancements.
- Collaborate with cross-functional teams to enhance the Order to Cash cycle.
- Engage with Customer Service Teamto address billing inquiries, credit matters, and facilitate timely payments.
- Utilize effective communication skills to maintain positive customer relationships while enforcing credit and collections policies.
- Monitor and work closely with our Collection Agency to guarantee the advancement of accounts that have been assigned.
- Generate and analyze AR reports, credit risk assessmentsand collections metrics using toolsacross all business units.

Skills & Qualifications
- Minimum college level accountingcertificate or diploma
- French speaking would be considered an asset.
- Strong verbal and writtencommunication skills are required.
- Proficiency in Oracle Cloud or a comparable operating system
- Intermediate-level proficiency in Microsoft Office; Word/Excel, specifically highlighting the ability to utilize functions such as VLOOKUP, Pivot, SUMIFand Dashboards.
- Exceptional accuracy and the ability to thrive in a fast-paced environment with a substantial volume of transactions, showcasing strong multitasking capabilities.
- Effective problem-solving and decision-making capabilities, along with a keen sense of urgency in client interactions
- Capacity to cultivate and manage relationships within the team, cross-functional departments, and with clients

What we offer in return
- A great work environment with an inspiring work ambiance
- Growth and development possibilities
- An excellent benefits program starting day one
- Pension program
- Tuition Reimbursements
- Service awards program

Next Steps
- If your profile is a match, we will invite you for a first virtual conversation with the recruiter.

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