Physiotherapy Clinic Front Desk Administrator

2 weeks ago


Toronto, Canada The Running Physio Full time

The Running Physio is Toronto’s premier rehabilitation clinic for runners and non-runners seeking assessment and treatment of physical injuries.

We are looking for a personable, organized person with excellent communication skills to join our team as a Clinic Front Desk Administrator.

The role of our Front Desk Admin Team is to:

- Manage and optimize the overall workflow of the clinic
- Communicate clearly with the Physiotherapists and Registered Massage Therapists to schedule, reschedule, or make adjustments to their schedules
- Work with clinicians and management to systematically follow-up with patients or prospective clients who have cancelled appointments
- Keep the clinic gym, rooms, bathrooms and lobby tidy, clean and organized throughout the day
- Routinely track inventory and reorder clinic supplies from clinic venders
- Occasionally prepare simple excel documents of clinic KPI’s for management
- Provide a personable, friendly experience to our patients and generally enjoy speaking and being around others in an environment conducive to health and wellness

Skill Set:

- Knowledge of the JaneApp platform is an asset
- Organized, able to multi-task and maintain attention to detail
- Can confidently make decisions and take actions that prioritize patient experience at the clinic and uphold our high reputation

Other:

- Interest in an active lifestyle, health and wellness is helpful
- Must be able to open at 8 am or close at 8 pm
- Saturday availability required from 10:00-4:00
- **There is potential for this role to become full-time during the summer to cover a one-year maternity leave. Applicants looking for growth to a committed Clinic Manager role are encouraged to apply.**

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: From $17.00 per hour

Schedule:

- Evening shift
- Weekend availability

Work Location: One location

Expected start date: 2023-02-20



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