Service Representative

3 weeks ago

Saskatoon, Canada SaskTel Full time

**SERVICE REPRESENTATIVE (SALES/CREDIT SERVICES)**

**Location**: Saskatoon, SK
**Position Type**:Casual Part-Time Positions
**Number of Positions: 5**
**Salary**:$25.35/hour
**Closing Date**: February 2, 2023

**_
- The anticipated start date for these positions is March 6, 2023*_**

**Sales/Credit Services Representative**

Are you passionate about providing an exceptional customer experience? Do you thrive in a fast-paced call center environment? Do you want a job with great perks and benefits? If so, this opportunity is for you SaskTel is looking for a number of energetic and goal-oriented individuals to join our Sales/Credit Services Team. As a member of our Sales/Credit Team, you will identify customers needs, recommend solutions, manage collections and adjustments on customer accounts and ensure customer requirements are met or exceeded.

**Typical Duties & Responsibilities**
- Determines customer needs and requirements in a competitive environment. Initiates/prepares sales proposals as required and recommends optimum service solutions to the customer. Utilizes support personnel as required.
- Sells products and/or services on an initiated and/or demand basis.
- Treats customer accounts to minimize revenue losses, handling legal issues as necessary.
- Negotiates with customers for adjustments to and extensions of credit to their accounts.
- Adjusts/corrects errors and/or omissions on customer accounts. Secures payment on NSF cheques.
- Prepares associated forms (i.e. service orders, etc.) for personal sales activity and those referred from other sales channels. Activates services and/or features on real time basis. Reviews service orders for accuracy.
- Participates in sales campaigns and retention activities on an initiated and/or demand basis.
- Maintains related reports and updates mechanized systems.
- Handles all customer inquiries/complaints and resolves disputes.
- Assists other internal departments as required.

**Training**

The three to four week training program is fully paid and will be scheduled Monday to Friday from 9:30 AM to 5:00 PM. Successful completion of the training program is a condition of employment in order to continue employment as a SaskTel Service Representative.

**Hours and Shift Scheduling**

This position is casual part-time; Hours are scheduled according to business need; however, the majority of Service Representatives typically work an average of 20-25 hours per week. SaskTel schedules employees between the hours of 8:00 AM - 8:15 PM Monday to Friday and 9:00 AM - 5:15 PM on Saturdays. Following the training, you can expect to work a majority of evening shifts as well as 2-3 Saturdays a month. There is an expectation that you need to meet a high percentage of your shift availability.

**What you need**:

- Working knowledge of techniques needed to persuasively promote the sale of products and/ or services.
- Excellent verbal communication skills and the ability to influence, persuade and deal effectively with others in conflict situations.
- Good written communication skills.
- Working knowledge of SaskTel products and services.
- Analytical, problem solving and decision-making abilities.
- Working knowledge of SaskTel systems used in daily job functions.
- Ability to multi-task.
- Successful completion of prescribed training courses.
- Ability to adapt to a constantly changing environment.
- Keyboarding skills 20 WPM

**What you can expect**:

- An acceptable criminal record check is a condition of employment at SaskTel.

**Thank you for your interest in SaskTel.

  • Customer Service Representative

    5 days ago

    Saskatoon, Canada Medicentres Canada Inc. Full time

    **Position Title**: Client Services Representative **Job Type**:Full-Time, Temporary (Until October 2024) **Department**: Occupational Health **Job Location**: Saskatoon, Saskatchewan **Reports to**: Business Operations Manager **Date Last Updated**:April 2024 **JOB PURPOSE**: - Based out of the centralized Call Centre in the Saskatoon Office, or as...

  • Customer Service Representative

    4 days ago

    Saskatoon, Canada Medicentres Full time

    **Position Title**: Client Services Representative **Job Type**: Full-Time, Temporary (Until October 2024) **Department**: Occupational Health **Job Location**: Saskatoon, Saskatchewan **Reports to**: Business Operations Manager **Date Last Updated**: April 2024 **JOB PURPOSE**: Based out of the centralized Call Centre in the Saskatoon Office, or as...

  • Customer Service Representative

    2 hours ago

    Saskatoon, Canada Inland Steel Products Ltd Full time

    Join Inland Steel Products as our Customer Service Representative and Revolutionize the Scrap Recycling Industry As our Customer Service Representative you will play a crucial role in ensuring a welcoming family-like environment for our customers. Your exceptional organizational skills, positive attitude and dedication to providing excellent service will be...

  • Customer Service Representative

    1 week ago

    Saskatoon, Canada Fastener Warehouse Ltd. Full time

    Fastener Warehouse is an equal opportunity employer. The Customer Service Representative will report directly to the Sales Manager and will be responsible for all thing s related to helping our clients. Tasks will include: order entry; review of schedules/forecasts; communicating delivery times; working with other Fastener Warehouse departments to ensure on...

  • Customer Service Representative

    1 hour ago

    Saskatoon, Canada LYNUM-Progressive Industries Full time

    Saskatoon, SK - Full-time, Permanent **Job Title: Customer Service Representative** **Company Description** To better serve our growing customer base, LYNUM-Progressive Industries is seeking a Customer Service Representative to our team in support of our Western Canadian salesforce. We are a distributor of industrial and process equipment headquartered...

  • Customer Service Representative

    1 week ago

    Saskatoon, Saskatchewan, Canada Medicentres Full time

    Position Title: Client Services Representative Job Type: Full-Time, Temporary (Until October 2024)Department: Occupational HealthJob Location: Saskatoon, SaskatchewanReports to: Business Operations ManagerDate Last Updated: April 2024JOB PURPOSE:Based out of the centralized Call Centre in the Saskatoon Office, or as Reception Saskatoon or Regina clinics, the...

  • Customer Service Representative

    5 days ago

    Saskatoon, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **Kavia Autobody** **Saskatoon, SK** At **Kavia Autobody,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Full-Time** **Customer Service Representative**, you will...

  • Customer Service Representative

    6 days ago

    Saskatoon, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION. WE ARE NOT ACCEPTING ANY APPLICANTS FROM OVERSEAS. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN SASKATOON** Now Hiring Representatives Full-Time Position Full Training Provided Entry Level Openings Management/Supervisor Openings Monday - Friday Growth Opportunity We were established in 2018, specialize in customer...

  • Customer Service Representative

    1 week ago

    Saskatoon, Saskatchewan, Canada Q-Line Trucking Full time

    Q-Line Trucking is a National carrier that provides transportation services throughout Canada and the USA. With expertise and capability, we provide specialized transportation solutions for major projects and industry sector leaders. Guided by our founding principles of hard work and honesty, we are dedicated to upholding the integrity of our services and...

  • Technical Service Representative

    1 month ago

    Saskatoon, Canada Shermco Industries Full time

    _**About Shermco**_ - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Technical Service Representative

    4 weeks ago

    Saskatoon, Canada Shermco Industries Full time

    _**About Shermco**_ - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Customer Service Representative

    19 hours ago

    Saskatoon, Canada Andrew Agencies Ltd Full time

    **Customer Service Representative** We’re seeking a full time Customer Service Representative (CSR) to help grow our branch in Saskatoon, Saskatchewan. If you want to be part of a growing organization striving to provide personalized customer experiences, keep reading! **No insurance experience, no problem!** We offer paid education for our employees...

  • Customer Service Representative

    7 days ago

    Saskatoon, Canada Horizon Computer Solutions Full time

    As a leading IT provider in Saskatchewan, Horizon is extremely proud to deliver IT solutions, managed services, and professional services to organizations across Western Canada. Founded in 1995, Horizon currently employs over 50 full time employees with headquarters in Saskatoon and locations in Regina, Calgary, and Winnipeg. Horizon is currently seeking a...

  • Customer Service Representative

    1 day ago

    Saskatoon, Canada U-Haul Full time

    Location: 2420 11th St W, Saskatoon, Saskatchewan S7M 1J6 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service Representative

    1 week ago

    Saskatoon, Canada AutoCanada Full time

    Customer Service Representative Dodge City Collision Saskatoon, Saskatchewan, On-Site Schedule: Monday to Friday, 8 am – 5 pm Dodge City Collision  is looking for a Customer Service Representative located in Saskatoon, Saskatchewan. We are a growing team with opportunities for career advancement. What We Offer: Competitive Compensation...

  • Customer Service Representative

    1 week ago

    Saskatoon, Canada West Coast Reduction Ltd. Full time

    Customer Service Representative 3018 Miners Ave, Saskatoon, SK S7K 4Z8, Canada Req #387 Tuesday, May 7, 2024 West Coast Reduction Ltd. - Nothing Left Behind* . At West Coast Reduction, nothing is important to us. Because when there’s nothing left – that is when we’ve done our job. We collect food waste and by-products from food producers, like...

  • Service Support Representative

    4 days ago

    Saskatoon, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: The Service Support Representative is a key member of the Customer Support Operations team responsible for the strategic customer management, repair scope development, quoting, and project management of technical repairs and service in both the shop and field. As the...

  • Customer Service Representative

    21 hours ago

    Saskatoon, Canada Maxquip Full time

    CUSTOMER SERVICE REPRESENTATIVE **Job Types**: Full-time, Permanent Pay: $15.00-$37.38 per hour **Benefits**: - Casual dress - Dental care - Disability insurance - Extended health care - Life insurance - On-site parking - RRSP match - Vision care Schedule: - Monday to Friday Supplemental pay types: - Bonus pay Ability to commute/relocate: -...

  • Customer Service Representative

    5 days ago

    Saskatoon, Canada Buckwold Western Ltd Full time

    Buckwold Western Ltd. traces its history back to 1925 when the Buckwold family established a small dry goods business in Saskatoon. Today we remain a privately held, family managed 100% Canadian enterprise, serving the specialized needs of the western Canadian floorcovering market. Our established customer accounts include full-service independent flooring...

  • Customer Service Representative

    7 days ago

    Saskatoon, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION. THIS POST IS FOR APPLICANTS PRIMARILY BASED IN SASKATOON** Now Hiring Representatives THE BASICS: - Full-Time/Part-Time Available - Monday to Friday - Entry-Level Position - Training Provided - Weekly Compensation DUTIES: We are seeking to have a representative position filled. The position comes with room for growth into...