Customer Service Representative
2 weeks ago
Customer Service Representative
3018 Miners Ave, Saskatoon, SK S7K 4Z8, Canada Req #387 Tuesday, May 7, 2024West Coast Reduction Ltd. - Nothing Left Behind* . At West Coast Reduction, nothing is important to us. Because when there’s nothing left – that is when we’ve done our job. We collect food waste and by-products from food producers, like farms, restaurants, bakeries and even supermarkets, transforming them into ingredients used in animal feed, renewable energy and thousands of other products we use every day. Our efforts contribute to a sustainable local food supply, and help us all live in cleaner and healthier communities. Visit to learn more.
At our Call Centre Operations located at West Coast Reduction's Saskatoon Plant, we're searching for our next Customer Service Representative . The role is a key customer service position at the Company, responsible for managing the daily phone calls for service, payments and information requests from our customer base. The Customer Service team is the first point of contact for all inbound customer calls at the Operations Centre and will direct inquiries as needed to various departments. We aim to ensure that the customer’s satisfaction is achieved with first call resolution.
This is a full-time, permanent position with a set schedule from Monday to Fridays during office hours - minimal weekends or late evenings expected.
WHY JOIN OUR TEAM?
Build a stable career at a reputable company with more than 450 employees Continuous in-house training opportunities available Comprehensive compensation package offered to full-time employees including employer-paid extended health benefits Generous RRSP matching for employee contributions after 1 year
ACCOUNTABILITIES:
THE IDEAL CANDIDATE:
High school diploma or equivalent level of education preferred 2-3 years of experience in a customer service role or similar environment preferred Demonstrated ability to work independently with minimal supervision Competency using Microsoft Office Suite products and customer relationship management systems Proficiency in English, both written and verbal, with excellent communication skills-
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