Medical Administrative Assistant Ii

2 months ago

Toronto, Canada University Health Network Full time

JOB POSTING # 919974

Position**:Administrative Assistant II**
Site: Toronto Western Hospital
Department: Urology
Reports to: Physician
Hours: 37.5 hours per week: Days
Pay Scale: $ 23.28 to $29.10 per hour (Commensurate with experience and consistent with UHN Compensation Policy)
Status: Permanent Full-Time

**University Health Network (UHN)** is looking for an experienced professional to fill the key role of **Administrative Assistant II **in our Department of Urology Surgery.

**_ Transforming lives and communities through excellence in care, discovery and learning._**

The University Health Network, where _“above all else the needs of patients come first”_, encompasses **Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN**. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of _“Transforming lives and communities through excellence in care, discovery and learning”_, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
- Ensuring the efficient operation and organization of the program and patient activities
- Book patients for surgeries, preadmission prior to surgery, preoperative consults with anesthesia or medicine if necessary, ordering bloodwork, communicating details of the surgery including detailed preoperative instructions
- Clinician scheduling
- Manager Physician Outlook calendar
- Maintaining patients' records (paper and electronic)
- Using advanced word processing to facilitate the production of moderately complex documents/materials
- Managing the flow of documentation through the program
- Handling queries and questions from patients, internal and external clients in a professional and timely manner
- Performing other duties consistent with the job classification, as assigned

**Qualifications**:

- Completion of a medical terminology course
- Completion of Grade XII or recognized equivalent
- Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent
- Three (3) years related medical administrative support experience
- Extensive on-the-job computer/word processing, database and spreadsheet software
- experience required; advanced experience in a Microsoft Office environment required
- Excellent written and verbal communication skills, strong organization and prioritization skills with the ability to perform multiple concurrent tasks with a high degree of attention to detail
- Manage outlook calendar/Scheduling follow ups; Managing a high volume patient flow
- Previous experience in coordinating room bookings and scheduling, strong knowledge of Microsoft Outlook
- Previous experience working in the Surgery department
- Previous experience with EPR and PHS
- Will have to learn EPIC new program
- Previous working in Surgical Medical Unit is a plus
- Ability to work on-site
- Ability to learn quickly and work independently
- Excellent interpersonal skills
- Be a good team player
- Ability to maintain confidentiality as per UHN and departmental policies
- Ability to perform duties in a professional and courteous manner and produce high
- quality work while meeting deadlines in accordance to UHN standards
- Knowledge of applicable legislative, UHN and/or departmental policies
- Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
- Satisfactory attendance

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

**Posting Date: May 19, 2023 Closing Date: Until Filled**

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage

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