Banquet Manager
7 months ago
**What we are looking for**:
- We're looking for someone to join forces with the Food & Beverage Manager and Executive Chef to bring an unparalleled dining and banquet experience to members and guests. You'll dive into the heart of event planning, bringing your creativity and passion to every plate and every moment.
- Someone who will shape the gold standard of service across the club. Mentor and inspire our team to excellence, ensuring they're not just trained but are ambassadors of sophistication, deeply versed in our diverse culinary and beverage landscapes.
- We want you to create Memorable Events by crafting seamless experiences that begin with the first greeting. Your meticulous attention to detail ensures every event unfolds flawlessly, leaving lasting impressions.
- Guide our dedicated banquet team, fostering a culture of collaboration between front-of-house charm and back-of-house brilliance. Your leadership ensures every event has perfect timing and exquisite service.
- MTake the helm of our banquet inventory, ensuring every fork and every napkin is ready to play its part in our guests' experience. Your proactive management ensures we're always prepared to dazzle, no matter the occasion.
- Address guest feedback with grace and professionalism, turning challenges into opportunities. Your adept handling ensures every guest and member feels heard, valued, and eager to return.
- Plan and deploy our hospitality talents where they shine brightest, ensuring every event is staffed to perfection. Your strategic foresight in scheduling turns peak times into showcases of our club's excellence.
- Drive the growth of our team, from scouting fresh talent to nurturing our current staff. Your knack for recognizing and refining potential ensures our staff is second to none, ready to exceed expectations at every turn.
- Regularly assess the stage of our service — every area to ensure the backdrop of our guest's experience is as impeccable as the service. Your commitment to excellence ensures a pristine, safe, and inviting environment for all.
- Ensure the financial accuracy of each event's billing, collaborating closely with the Food & Beverage Manager. Your vigilance and precision in this critical role safeguard our club's reputation and reliability.
- Engage actively in staff and management discussions, bringing your unique insights and vision. Your contributions help shape the future of the Food & Beverage department, driving us towards ever-greater achievements.
**Essential Qualifications**:
- A Degree or Certificate in Food & Beverage Management from a Post-Secondary institution is highly preferred. We're looking for someone with a solid grounding in the principles that underpin our industry.
- You bring 5-7 years of rich experience in Banquet Service, including at least 2 years where you've thrived in a supervisory role, ideally within a Hotel or Private Club setting. Your journey reflects a commitment to excellence and leadership in high-paced, elegant environments.
- With your proficiency in Microsoft Office (Word, Excel, Outlook) and the JONAS banquet module or similar software.
- A Smart Serve certificate is a must-have, ensuring you can lead your team in delivering responsible and sophisticated beverage service. A Wine Certification or Sommelier certification is nice to have, but not required.
- The ability to work under strict time constraints and handle pressure with poise is essential. We seek someone who sees challenges as opportunities to excel.
- Your flexibility to work various shifts, including days, evenings, weekends, and holidays, means our team can rely on you to be there when it counts, ensuring our high standards are maintained around the clock.
- Leading by example and being present. Your role is not just about leading; it's about being an integral part of a team that values every member.
Why Join Donalda?
- Be part of a prestigious club with a rich history and a commitment to excellence.
- Work in a supportive environment that values teamwork and personal growth.
- Enjoy competitive compensation and opportunities for professional development.
- We offer Health & Dental Benefits, an Employee Assistance Program (EAP) through TelusHealth and a Wellness Spending Account
- At one year, you are eligible to enrol in the Pension Plan
- Employer/ Employee Contributions
...and of course, we care about your well-being by offering paid Wellness Days & Sick Days
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